Once you’ve submitted your proof of address, the Card Issue Status on the card reservation page may take one of the three values:

Pending - meaning that we have received your proof of address and your card is now awaiting production. 

Issued - meaning that your card’s production has been completed, and the card is now awaiting shipment. Normally cards are being shipped within 7 working days from the moment they have been issued. 

Shipped - congratulations, your card is on its way! For card holders in Singapore, it means that you can expect your card to arrive within the next 3 business days. For cards issued outside of Singapore, the shipping period may take up to two weeks. 

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