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Frequently Asked Questions - USD Cash Earn Account (United States)

Frequently asked questions related to Cash Earn Accounts in the United States.

Updated this week

What is USD Cash Earn (United States)?

  • The USD Cash Earn Account (United States) is a type of account available to Crypto.com users in partnership with Green Dot Bank, Member FDIC, that pays APY to customers in the form of CRO based on the balance in their Cash Earn Account.

  • The USD Cash Earn Account (United States) is a subaccount of the USD Cash Account issued by our partner, Green Dot Bank, Member FDIC. You must successfully open a USD Cash Account to open a USD Cash Earn Account. Your account will be held at Green Dot Bank. Crypto.com is not a bank.

  • Learn more about Green Dot Bank.

How is this different from a Cash Account?

  • The USD Cash Account is used to make purchases within the Crypto.com App

  • You will not earn CRO on the balance in your Cash Account.

How do I move funds into the USD Cash Earn Account?

  1. Navigate to your USD Account page.

  2. To make a transfer, tap on the “transfer” button on the USD Account page.

  3. Input the amount you want to transfer into the Cash Earn Account, tap on “Confirm” to proceed with the transfer.

  4. Review the transfer details and tap on “Confirm”.

  5. You will be directed to the “Transfer Success” page.

How do I get funds out of the USD Cash Earn Account?

  1. Navigate to your USD Cash Earn page.

  2. To make a transfer, tap on the “transfer” button on the USD Cash Earn page.

  3. Input the amount you want to transfer out from the Cash Earn Account, tap on “Confirm” to proceed with the transfer.

  4. Review the transfer details and tap on “Confirm”.

  5. You will be directed to the “Transfer Success” page.

Are my funds in USD Cash Earn insured? (United States)

  • Balances of up to $5,000,000 USD in your Cash Earn Account are insured by the FDIC. Our banking partner, Green Dot Bank, uses a deposit sweep program to increase FDIC coverage up to $5 million. Refer to the USD Cash Account - Green Dot Accountholder Agreement for more details.

  • Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Who is providing this service?

Who is Green Dot Bank?

  • Green Dot Bank is a U.S. based digital bank and financial technology company that offers banking services.

How do I know what APY I am getting?

  • The APY is dependent on your Level Up tier. See APY and Fees page.

When do I get paid?

  • See APY and Fees page

If I move funds in or out of USD Cash Earn (United States) in the middle of the month, how are the rewards calculated?

  • The APY is paid monthly on the average daily balance in the Cash Earn Account, if the account is in good standing.

  • If you transfer funds into the USD Cash Earn Account before the cut-off time of 21:00 CST (UTC-6), you will earn APY for that calendar day.

  • If you transfer funds after the cut-off time of 21:00 CST (UTC-6), you will earn APY from the next calendar day

Is there a limit to how much I can hold in the USD Cash Earn Account?

  • There is no minimum balance requirement. However, there is a maximum balance limit of $10,000,000 for the USD Cash Earn Account (United States).

  • Limits do apply to the balance that will earn CRO at the Enhanced APY. The Enhanced APY will only be applied up to the deposit cap for each Level Up tier, and the Standard APY will be applied on balances above the deposit cap.

Is there a lock-up period on the funds in the USD Cash Earn Account(United States)?

  • There is no lock-up period on funds that are held in your USD Cash Earn Account, you can withdraw funds from your USD Cash Earn Account at any time.

What happens if I upgrade my Level Up tier?

  • If you upgrade your Level Up tier, you will be eligible for the APY based on your new Level Up tier. The new rates will take effect from the next calendar day (PST/PDT).

What happens when my Level Up subscription ends?

  • Your current APY will apply until the last calendar day of your current billing cycle. After your current billing cycle, you will earn the APY of the BASIC tier. You can resubscribe at any time to a higher tier.

I already have a Crypto.com Prepaid Visa Card or Crypto.com Visa Signature® Credit Card and I have a Cash Account, why can’t I sign up for this?

  • It is likely that you have not signed up to Crypto.com’s Level Up program.

  • If you have a Crypto.com Prepaid Visa Card or a Crypto.com Visa Signature® Credit Card, but have not upgraded to the Level Up program, please do so.

  • You will be eligible for Cash Earn once you sign up for the Level Up program and have set up your Cash Account.

How do I close my Cash Earn Account?

To close your Cash Earn Account, you will need to close your Green Dot USD Cash Account as well.

  • Please ensure that your balance is zero in both your USD Account and in your Cash Earn Account.

  • Reach out to crypto.com support team at chat.crypto.com

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