LoungeKey™ Airport Lounge Access is one of the benefits that come with our premium metal Crypto.com Visa Cards: 

Note: This benefit does not expire after your CRO lockup period ends

Note: You can also enjoy LoungeKey™ access without presenting your physical card (excluding Singapore and non-Singapore residents holding Singapore-Issued Cards). Eligible users should follow the steps described above to register a membership. A QR code will be available on the LoungeKey™ app for your lounge access. LoungeKey™ staff can scan your QR code at the reception desk to validate your membership.

For Crypto.com Visa Cardholders (excluding Singapore and non-Singapore residents holding Singapore-Issued Cards): It is encouraged that you complete the online registration prior to your lounge visit and enjoy the digital membership card or QR code experience via the LoungeKey™ App.

For Singapore Crypto.com Visa Cardholders: It is mandatory that you complete the online registration (via links below) prior to your lounge visit. Present your Crypto.com Visa Physical Card, and onboarding pass, and declare you are a LoungeKey™ customer upon accessing the lounge. The digital membership card or QR code experience via the LoungeKey™ App is NOT available.

Please visit the links below and follow the simple registration steps. You will need to submit your name (which should be matching the name on the Crypto.com Visa card) and your card number and go through a short demo - it’s that simple.

Note: Crypto.com Visa Cardholders with existing LoungeKey™ access, who’ve upgraded to a higher tier card will need to create a new registration from the respective portal for VIP users.

New registration is also required if Crypto.com Visa Cardholders applied for a new card from other regions (e.g. changing from an EU Crypto.com Visa Card to a UK Crypto.com Visa Card).

LoungeKey™ Airport Lounge Access opens the door to more than 1,100 lounges located at over 500 airports. When planning your trip, you can check the lounge availability via the links listed above or by using the LoungeKey™ App.

It's unlimited.

Obsidian, Icy White, Frosted Rose Gold cardholders may access the lounge free of charge together with one guest.  Additional guests will incur a fee of USD $32 per guest.

Jade Green and Royal Indigo cardholders may bring guests upon paying a fee of USD 32 per guest. Cardholders will be charged within 3 - 7 days after visiting the lounge.  

Yes, but please be aware that the airport lounge will need to put the following amount on hold to check if your Crypto.com Visa Card is valid therefore do ensure you have enough balance on the card. 

The held funds will be released within thirty days from the transaction date or converted into a settlement transaction for bringing a guest(s).

Also keep in mind, that in order to validate your card, you will need to enable international transactions in the Crypto.com App (a slider in the Card tab). 

If your card can't be validated at the lounge (error when swiping the card), two possible reasons are usually: 

Note: Any pre-authorization amount charged by LoungeKey will be released back to your card account in USD within 30 days. For cardholders holding a Singapore-issued SGD card (both Singapore residents and non-Singapore residents), the amount will be released back to your USD purse in USD within 30 days.

Airport lounges may offer different benefits and conditions during your stay. Some of them are located on the “Landside” (before the security/passport checkpoints), others on the “Airside” (past the security/passport checkpoints). Some are available in Departure Halls, others in Arrival. Larger airports may have multiple lounges available for our cardholders, located in different terminals. 

Please make sure to check the lounge availability, conditions, and location via your LoungeKey™ app when planning your trip!