Starting from March 1, 2020, only Private members can enjoy exclusive access to Crypto Invest.

Existing users of Crypto Invest, that are Private members, can continue to access Invest until all funds are fully withdrawn from Invest but will not be able to make additional deposits. The Invest feature would disappear after the users have withdrawn all their funds.

How to participate?

  1. Tap Super App Menu

2. Select the investment portfolio that best suits your risk profile:

  • Low Risk
  • Medium Risk
  • High Risk 

3. Deposit the BTC amount (represented in US dollar value)

  • minimum required is $10,000
  • maximum amount is $50,000

Effective: March 1, 2020

Once complete, you will receive an email notification that your deposit request has been received. Please keep in mind, that it may take up to 2 hours before your deposit is reflected in Crypto Invest. 

Who can participate in Crypto Invest? Private members except citizens and residents of Hong Kong SAR, , Singapore, Switzerland or the United States of America. 

Effective: March 1, 2020

How does it work?

After we have received your deposit, the BTC will be exchanged into other coins and tokens, depending on the investment portfolio/your risk profile. You can see the portfolio breakdown of the crypto allocations, under holdings.

You can also track the performance of your portfolio on the graph at the top of the screen, which shows you performance breakdown (All time, one day, one week and one month). The history of your deposits and withdrawals is located at the bottom of the screen. 

Can I change my Crypto Invest Risk Profile?

No, at the moment this option is not available, so please give it a bit of thought, before you decide which strategy to go with. We are working on the strategy change feature (as well as on other enhancements), but for the time being there is no way for you to do it. 

Deposits and Withdrawals

Please keep in mind that it may take up to around 2 hours for your deposit or withdrawal requests to be reflected in the app. 

If it takes significantly longer than that, you may contact our support to find out if there’s any issue, but please refrain from repeating your deposit or withdrawal in the meantime.

How to deposit?

With BTC in your BTC wallet*

  1. Tap the “+” button (located on the right side of your portfolio’s Total Balance)
  2. Select a dollar amount or a BTC amount (your deposit will always show in USD)

*You can add BTC by: exchanging from other cryptos, making a deposit, or purchasing via credit/debit card, US or EUR bank transfer.

How to withdraw?

  1. Tap the “-” button (located on the left side of your portfolio’s Total Balance)
  2. Choose the percentage of your investment that you would like to collect. 

You can select one of the preset amounts (25%, 50%, 75% or 100%), or choose a percentage of your own (tap the 10% that you see by default and type the desired percentage you want to withdraw). 

The USD amount that you see below, is an estimation of the USD value of your withdrawal - there may be a discrepancy in the final amount due to fluctuations when we complete the trade. Once the withdrawal is completed, the withdrawn BTC amount will be credited to your BTC wallet. 

Note: You can only make a new withdrawal request only after the previous one is completed


The deposit and withdrawal limits for Crypto Invest:

  • minimum amount is USD $10,000
  • maximum amount is USD $50,000

Effective: March 1, 2020

Crypto Invest fees

With Crypto Invest, we make money only when you do. There are no entry, exit or management fees.  

  • Only a 9% fee on the profits that you make 

Effective: March 1, 2020

When are the fees being collected? 

We collect the fees once a day at 00:00 UTC, or when you withdraw part or all of your funds. 

Where can I see the fees?

We are working on displaying the fees collected in your Crypto Invest Transaction History. For the time being, you will be able to see the details of your account - including the fees collected - in your monthly statement. 

How are Crypto Invest fees calculated?

Please refer to the details in this article

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