What is Xfers?

Xfers is a Singapore-based payment processing gateway offering credit card processing and Internet banking transfers.  Visit https://www.xfers.com/ to find out more

The Xfers Wallet is regarded as a Widely Accepted Stored Value Facility under Singapore law.  In partnership with Xfers, an approved bank has undertaken to be fully liable for the stored value. 

Who can use Xfers?

Singapore users with residence-based ID documents issued by the Singapore government and a Singapore phone number.

Which version of the Crypto.com App supports Xfers?

*Requires app version iOS 3.45, Android 3.45 or higher and users are based in Singapore

What fiat currency does it support?

SGD

How does it work?

  1. Have a fully verified Xfers account.  (Sign up and complete their KYC, if you don’t already have one)
  2. Connect Xfers to your Crypto.com App, to use the funds in your Xfers account to purchase crypto as well as withdraw SGD back by selling your crypto.

How to connect Xfers to Crypto.com App?

  1. Start the connection process with Xfers under Accounts > Fiat Wallet on your Crypto.com App. 

 Fiat Wallet

Buy Crypto Drawer > Fiat Wallet

2. Verify your phone number with Xfers. 

Xfers will send a 6 digit OTP to your registered Crypto.com Account phone number.
Enter this OTP in the text field indicated and click on “Verify Phone Number”

Once your phone # is verified with Xfers, your Xfers account information and digital wallet balance will be displayed. 

There will be a confirmation when your Xfers account has been successfully connected to your Crypto.com App 

*Note 

  • if you do not have an Xfers account, you will be directed to set up your account on Xfers after the phone verification process.
  • If you have an Xfers account but the information on that account (legal full name/ date of birth) does not match with your Crypto.com account, it will need to be manually reviewed.

How to buy crypto with your Xfers wallet?

After successfully connecting your Crypto.com Account to your Xfers account: 

  1. Tap Trade > Buy 
  2. Select a supported cryptocurrency*
  3. Choose Fiat Wallet
  4. Select your SGD Xfers account

*Supported cryptocurrencies include: BTC, ETH, BCH, LTC, XRP, MCO, CRO, BNB, XSGD

Why is my connection with Xfers pending/rejected?

Your Xfers account is not verified ( please login to xfers.com to complete verification)

Your Xfers account information is not the same as your Crypto.com account information.

  1. Full Name
  2. Date of Birth

In this case, please update the information above in your Xfers Account to match those on your Crypto.com Account and try again.

How long does it take to buy Crypto with my Xfers Wallet?

Instantly, Crypto.com is the fastest and easiest way to buy Crypto in Singapore.

What are the fees for using Xfers with Crypto.com App

  • Buy Crypto with Xfers: 0.0%
  • Sell Crypto to Xfers: 0.4%

What are the daily/monthly Xfers limits?

  • Buy Crypto- 20,000 SGD daily
  • Sell Crypto- Withdraw to Xfers*

       $10,000 SGD daily**
       $500,000 USD equivalent monthly

* Requires iOS/Android app version 3.46 or higher.
** This daily limit to Xfers will apply towards the total Crypto.com App withdrawal      
    daily limit of $100,000 USD.

How to sell Crypto to Xfers?

After successfully connecting your Crypto.com Account to your Xfers account: 

  1. Tap Trade > Sell
  2. Select a supported cryptocurrency*
  3. Choose Fiat Wallet
  4. Select your SGD Xfers account

*Supported cryptocurrencies include: BTC, ETH, BCH, LTC, XRP, MCO, CRO, BNB, XSGD

Can I top up my MCO Visa Debit card using Xfers?

We will be supporting topping up with SGD to our MCO Visa Card in early 2020.

I have more questions about Xfers, where can I find the answers?

Xfers FAQ - https://xfershelp.zendesk.com/hc/en-us

Xfers Website - https://www.xfers.com/

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