What is the Lunar New Year Special?

Crypto.com App wants to encourage you to participate in the Lunar New Year Special by sending red envelopes via Pay Your Friends.

Red envelopes can be sent to existing and new users with a personalized greeting along with any currency you wish to send. Moreover, senders and receivers can be eligible for bonus CRO.

NOTE: App version of 3.84 or greater is required to participate.

This promotion is not eligible for Hong Kong and Singapore users.

What is the active period of the Lunar New Year Special?

Red envelopes can be sent from 9 February 2021, 00:00:00 UTC to 22 February 2021, 00:00:00 UTC.

Unopened red envelopes where the rewards have been unclaimed will be cancelled on 15 March 2021, 00:00:00 UTC.

What will a red envelope contain?

A red envelope can be sent to an existing user or a new App user, containing

  • A personalized greeting
  • Payment to be sent
  • Bonus reward when opened

Am I eligible to send a red envelope?

In order to send red envelopes you are required to stake 10,000 CRO or above on the Crypto.com App.

The amount of red envelopes available to send will be determined by the amount of staked CRO on the Crypto.com App, as per below:

What are the bonus rewards that I can receive?

There are different rewards for the sender and for the receiver as follows:

As an existing Crypto.com App user, how do I send a red envelope?

  1. Open your Crypto.com App and sign in.
  2. Select Pay in the home screen.
  3. Select Send, and choose a friend you want to send to.
  4. You can send a red envelope by selecting the banner at the top of the drawer. If you do not select the banner, you will not send a red envelope.
  5. Enter your note, amount, and select Send.
  6. Select Confirm - you have sent your red envelope!

As an existing Crypto.com App user, how do I open a red envelope?

  1. If a red envelope was sent to you, you will receive a notification in-app.
  2. Select the notification, or navigate to Pay and view your friend’s transaction in the Transaction History.

As a non-Crypto.com App user, how do I open a red envelope?

  1. If a red envelope was sent to you by a Crypto.com App user, you will receive a message from your friend notifying you about the red envelope.
  2. When you successfully register a Crypto.com account within 7 days, you can navigate to Pay from the home screen.
  3. Select your friend’s transaction in the Transaction History.
  4. Select Redeem Bonus Reward and participate in the game. Bonus CRO rewards will be available in your CRO wallet immediately.

As an existing Crypto.com user, how do I receive the bonus rewards when I send a red envelope to a new user?

  1. When your contact has successfully registered for a Crypto.com App account, you will receive a notification.
  2. Select the notification, or navigate to Pay and view the transaction you sent in your Transaction History.
  3. Select Redeem Bonus Reward and participate in the game. Bonus CRO rewards will be available in your CRO wallet immediately.

Does the pending payment and the bonus reward expire?

Pending payments (cryptocurrency sent) must be accepted within seven days. The Pending status will change to Cancelled after seven days, and the expired payments will be given back to the sender.

Unclaimed rewards (bonus CRO) will be cancelled on 15 March 2021, 00:00:00 UTC.

Can I cancel pending red envelope payments?

Yes, you can; however, you will not be eligible for bonus rewards.

  1. Select the pending payment transaction under Transaction History in Pay.
  2. Tap "Cancel Payment".
  3. Confirm the cancellation.
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