Which currencies are supported?
For cryptocurrencies, we’re currently supporting coins with more than 1M market cap based on the data from CoinGecko. The list consists of roughly 1300 coins. We’re watching the market closely and will make sure new coins are supported in a timely manner.
We support most of the major fiat currencies that are used throughout the world. Please refer to the form below for the complete list.
Supported fiat currencies
USD - United States Dollar
AED - United Arab Emirates Dirham
AUD - Australia Dollar
ARS - Argentine Peso
AZN - Azerbaijani Manat
BGN - Bulgarian Leva
BRL - Brazilian Real
VES - Sovereign Bolivar
GHS - Ghanaian Cedi
BOB - Bolivian Boliviano
EUR - Euro
CAD - Canadian Dollar
ISK - Icelandic Kronur
CHF - Swiss Franc
CLP - Chilean Peso
CNY - Chinese Yuan
CRC - Costa Rican Colon
COP - Colombian Peso
CZK - Czech Koruna
DOP - Dominican Peso
DKK - Danish Kroner
EGP - Egyptian Pound
GEL - Georgian Lari
GBP - Pound Sterling
HKD - Hong Kong Dollar
HRK - Croatia Kuna
HU - Hungarian Forint
IDR - Indonesian Rupiah
ILS - Israeli New Shekel
INR - Indian Rupee
KES - Kenya Shilling
JPY - Japanese Yen
KRW - Korean Won
KZT - Kazakhstani Tenge
LBP - Lebanese Pound
MAD- Moroccan Dirham
LKR - Sri Lankan Rupee
MXN - Mexican Peso
MDL - Moldovan Leu
MYR - Malaysian Ringgit
NGN - Nigerian Naira
NAD - Namibian Dollar
NOK - Norwegian Kroner
NZD - New Zealand Dollar
PHP - Philippine Peso
PEN - Peruvian Sol
PKR - Pakistani Rupee
QAR - Qatar Riyal
PLN - Polish Zlotych
PYG - Paraguayan Guaraní
PAB - Panamanian Balboa
RON - Romanian Lei
RUB - Russian Ruble
SEK - Swedish Kroner
SAR - Saudi Riyal
SGD - Singapore Dollar
THB - Thai Baht
TWD - New Taiwan Dollar
TRY - Turkish Lira
UGX - Uganda Shilling
UAH - Ukraine Hryvnia
UYU - Uruguay Peso
UZS - Uzbekistani Sum
VND - Vietnamese Dong
ZAR - South African Rand
Which exchanges/wallets are supported?
Currently, the service supports Canada, therefore we offer native support for the most popular exchanges/wallets in Canada, including the following:
We’re working on expanding our service to other jurisdictions and adding more support for wallets/exchanges throughout the world. If we currently don’t support your account, you can still import data through Crypto.com Tax CSV.
Which countries are supported?
Crypto.com Tax currently supports two jurisdictions, the US and Canada. We are working on adding more functionality to expand our service to more jurisdictions. You’re welcome to try our service to make sure the tax is calculated correctly. We welcome your feedback and ideas to make our products better.
Why am I asked to turn on browser notifications? How do I turn them on?
Crypto.com Tax relies on browser notifications to give you updates when any change is made. You’ll be able to get the status of tax recalculation that is associated with transaction addition/deletion/edition. You can still enjoy the full functionality of Crypto.com Tax even with the notifications disabled, but the experience will be extremely rough. Therefore, we require all our users to turn on the browser notification service to make sure everyone gets the optimal user experience.
To enable browser notifications, please follow the instructions provided by different browsers:
Note that Safari does not support browser notifications so we suggest you use the browsers stated above.
Why am I not getting the full functionality on a mobile device?
Tax calculation is a complicated process and requires a close examination of each and every transaction. If you handle all these on your mobile devices, you can easily make mistakes. Many actions also aren’t very easy to do on a mobile device, such as importing transactions from various CSV files. Therefore, we only enable the tax report generation and general overview page to mobile browsers. This is to ensure we deliver the best user experience to all of our members.
How do I solve the below error messages on the transaction overview page?
Missing purchase history for <Amount> <Token>. Your calculation can be wrong.
When you dispose of crypto that you do not hold in your account, this error message will pop up. You can fix this by manually adding the missing crypto to the account by clicking Add Transaction + on the Transactions page.
Missing one side of the token. Please edit and fix the transaction.
When the type: trade/buy/sell imported by API connection and exchange/wallet’s csv file are missing either the incoming or outgoing side, this error message will pop up. You can manually add the missing token by clicking the ... menu and then Edit on the right side of the transaction.
Missing the receiving wallet/exchange for the transfer transaction. Your balance can be incorrect.
When a transfer transaction is missing the receiving account, this message will pop up. You can manually add the receiving wallet/exchange by clicking the ... menu and then Edit on the right side of the transaction.
A) This transaction contains loss that can be potentially disallowed due to repurchase on <MM/DD/YYYY 00:00:00>
B) This is a repurchase transaction that triggers a superficial loss potentially. Crypto.com Tax does not make the tax adjustment in this transaction.
This is specific to Canada’s superficial loss rule. The error messages will pop up when there is a buy transaction within 30 days before or after a sell transaction with a capital loss. The loss should be disallowed and added back to the cost basis of the buy transaction. Please click the ... menu and then Edit on the right side of the transaction, and then you can manually adjust the cost basis by clicking Set Net Worth on the edit transaction page.
After adjusting the transactions, we suggest you put comments in those transactions to remind yourself that the superficial loss rules have been handled.
Rate is not available. Please go to our FAQ for more details.
This error message will pop up when we cannot provide the latest FX rate for the cryptocurrency. Please click the ... menu and then Edit on the right side of the transaction, and then you can manually adjust the cost basis by clicking Set Net Worth on the edit transaction page.
We cannot determine an appropriate category for this transaction. We're currently treating this the same way as Gift/Payment. Please categorize this transaction properly to avoid any error in your tax calculation. Please go to our FAQ for more details.
The type of the transaction imported by API connection or exchange/wallet’s CSV sometimes cannot be correctly determined and will be marked as uncategorized with a default treatment. Please manually edit the type of transaction to the types we support. You can refer to the question What is Crypto.com Tax CSV and how do I use it? for all the supported transaction types.
The cost basis of a gift may depend on the cost basis from the donor. Please adjust the cost basis manually and visit our FAQ for more details.
This is specific to the US. Please look at our upcoming US tax guidance to adjust the cost basis of the gift if necessary.
The crypto that you donated is calculated according to the cost basis method that you choose in the setting. If you decide to donate the crypto with the lowest cost basis first, please rearrange the order of the purchase manually.
This is specific to the US. IRS allows users to donate their crypto with the lowest cost basis first, no matter which cost basis method they choose.
I found a bug. What can I do?
Please contact us via the chat button, or report the bug at [email protected], with the following information:
Description of the bug
How to reproduce the bug
We’ll investigate the issue and get back to you as soon as possible.