What is the delivery timeframe, for which I have to wait?

The logistic time may vary due to Covid-19. Some counties are locked down from time to time. As we are shipping worldwide, the delivery will take between 14-72 working days depending on the destination.

Can I change my size before the package is delivered?

Yes, you can always change the size before shipping.

You can also exchange the size after you received the product. To do that, you can send it back to us and we will ship the new product once received the returned package.

You can see all sizes and items in the Crypto.com Shop.

*Please note that there is a delivery charge for returning the goods.*

Do these packages have a tracking number?

Yes, there is a tracking number after shipping. You can check the status using the tracking no. at Hong Kong Post Hongkong Post - Track and Trace.

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