(U.S. Institutions) How to Make a Deposit
Set up your fiat wallet:
Step 1: Click Wallets in the left navigation panel and select Spot in the dropdown menu
Step 2: Under Fiat Currencies, click ‘Activate Fiat Wallet Now’ in the USD row
Step 3: Read and accept the Terms and Conditions
Link and verify your bank account:
Step 1: On the Spot Wallet page, click Deposit in the USD row under the Fiat Currencies section
Step 2: Select SEN or FEDWIRE bank account to link
Step 3: Fill in your bank account information and click Submit
Step 4: Verify your SEN or FEDWIRE account
How do I verify my SEN bank account?
Silvergate will reach out to you to confirm that you are linking your SEN bank account to the Crypto.com Exchange
Once you make this confirmation, your account will be verified
How do I verify my FEDWIRE bank account?
Make one deposit with your FEDWIRE bank account
Once this initial deposit is successful, your account will be verified.
How do I deposit USD from my bank account to my Fiat Wallet on the Exchange?
After you have set up a verified SEN or FEDWIRE bank account, go to the Spot Wallet page
Click Deposit in the USD row under the Fiat Currencies section
Select the bank account that you would like to make a deposit from
Make a bank transfer from the account shown in the deposit information pop-up window
Is there a fee to deposit fiat to the Exchange?
Crypto.com does not charge fees for USD deposits via FEDWIRE or SEN, but your bank may apply a processing fee. Please reach out to your banking institution for more information regarding this fee.
Are there any deposit limits for fiat?
Yes. The deposit limits are shown below:
A US$30 administration fee will be applied to every return of an erroneous USD deposit
How long do deposits take to process?
SEN – Up to 24 hours
FEDWIRE – 1 to 3 days, depending on the bank
(U.S. Institutions) How to Make a Withdrawal
How do I withdraw USD to my bank account?
Have a verified FEDWIRE or SEN account linked to the Exchange
Select a verified bank account from that you wish to withdraw your funds to
Enter a withdrawal amount, review the transaction details, and click Confirm to Withdraw
Is there a withdrawal fee? No, Crypto.com does not charge institutional clients a withdrawal fee.
How long does it take to make a withdrawal?
SEN – Up to 24 hours
FEDWIRE – 2 to 4 days, depending on the bank
What are the withdrawal limits?
Total withdrawal limit: US$10,000,000
Daily maximum: US$10,000,000
Daily maximum: US$1,000,000
General Questions and Tips
Which bank network is my institution eligible to make transfers to and from?
How many bank accounts can I link to my Exchange Fiat Wallet?
A maximum of 5 bank accounts can be linked to your Exchange account
You will have to delete one if you have reached your limit and would like to add a new bank account
Pending accounts count towards your maximum account limit. However, rejected accounts do not.
5. How can I delete a bank account?
Go to Bank Transfer via the left navigation panel to see your list of Verified, Pending, and/or Rejected bank accounts. You will see a Delete option next to the bank account. Click it to unlink the bank account from the Exchange.
6. Do I need to convert my USD to USDC in order to trade on the Exchange?
Yes. In the USD row under the Fiat Currencies section, click Convert to do so instantly and at a 1:1 rate.
7. Are there any fees to convert my USD to USDC?
No fees are applied and conversions are performed instantly