How does Auto Top-Up work?
The Auto Top-Up feature automatically tops up your Crypto.com Prepaid Card using your Crypto Wallet.
When your card balance falls below a certain threshold, funds are automatically converted from your chosen cryptocurrency into an eligible fiat currency of your choice and loaded onto your Crypto.com Prepaid Card.
You can update or disable this feature at any time.
How to set up Auto Top-Up?
Go to Card from the bottom navigation
Tap More > Auto Top Up
Select the top-up amount and the minimum balance
Choose the cryptocurrency you would like to use for topping up your card. Please note that your crypto will be converted into your prepaid card currency before being added to your card.
Confirm the top-up details
What cryptocurrencies can I select for Auto Top-Up?
You can choose any cryptocurrency that is available for manual top-up. For a list of supported cryptocurrencies, go to the Card tab in the bottom navigation bar and tap Top Up.
Are there any top-up limits?
The top-up limits are as follows:
Daily Auto Top-Up Limit | Daily Auto Top-Up Limit (Refreshes at 23:59:59 UTC) | Minimum Top-Up Amount |
US | US$500 | US$20 |
Australia | A$500 | A$20 |
United Kingdom | £500 | £40 |
Europe | €500 | €40 |
Canada | C$500 | C$40 |
Singapore | S$500 | S$40 |
Bahrain & select GCC jurisdictions | US$500 | US$20 |
You can always add additional funds to your Crypto.com Prepaid Card manually if you have reached the daily Auto Top-Up limit. Please note that existing card limits (such as maximum balance and load frequency) still apply. Click here for more details.
Why did my card not top up automatically after setting up Auto Top-Up?
First, check if you have sufficient funds in your Crypto Wallet or if your Crypto.com Prepaid Card is frozen. If the problem persists, please contact Customer Support via the in-app chat.
For Singapore, Europe, and United Kingdom cards, Auto Top-Up applies only to the cardholder’s SGD, EUR, or GBP purse balance, respectively, rather than the overall card balance.