(Global Institutions) How to Make a Deposit

Set up your fiat wallet:

  1. Step 1: Click Wallets in the left navigation panel and select Deposit in the USD wallet

  2. Step 2: Select Deposit USD under the Fiat option

  3. Step 3: Read and accept the Terms and Conditions

Link and verify your bank account:

  1. Step 1: In the Wallet page, click Deposit in the USD row

  2. Step 2: Select a SEN or SWIFT bank account to link

  3. Step 3: Fill in your bank account information and click Submit

  4. Step 4: Verify your SEN or SWIFT account

    1. How do I verify my SEN bank account?

      1. Silvergate will reach out to you to confirm that you are linking your SEN bank account to the Crypto.com Exchange

      2. Once you make this confirmation, your account will be verified

    2. How do I verify my SWIFT bank account?

      1. Make one deposit with your SWIFT bank account

      2. Once this initial deposit is successful, your account will be verified.

Deposit information

  1. How do I deposit USD from my bank account to my Fiat Wallet on the Exchange?

    1. After you have set up a verified SEN or SWIFT bank account, go to the Wallet page

    2. Click Deposit in the USD wallet

    3. Select the bank account that you would like to make a deposit from

    4. Make a bank transfer from the account shown in the deposit information popup window

  2. Is there a fee to deposit fiat to the Exchange?

    1. Crypto.com does not charge fees for USD deposits via SWIFT or SEN, but your bank may apply a processing fee. Please reach out to your banking institution for more information regarding this fee.

  3. Are there any deposit limits for fiat?
    Yes.The deposit limits are shown below:

    1. Minimum: US$500

    2. Maximum: Unlimited

  4. A US$30 administration fee will be applied to every return of an erroneous USD deposit

  5. How long do deposits take to process?

    1. SEN – Up to 24 hours

    2. SWIFT – 3 to 6 business days

(Global Institutions) How to Make a Withdrawal

Withdrawal Information

  1. How do I withdraw USD to my bank account?

    1. Have a verified SWIFT or SEN account linked to the Exchange

    2. Select a verified bank account to you wish to withdraw your funds to

    3. Enter a withdrawal amount, review the transaction details, and click Confirm to Withdraw

  2. Is there a withdrawal fee? No, Crypto.com does not charge institutional clients a withdrawal fee.

  3. How long does it take to make a withdrawal?

    1. SEN – Up to 24 hours

    2. SWIFT – 2 to 5 days, depending on the bank

  4. What are the withdrawal limits?

    1. Total withdrawal limit: US$10,000,000

      1. SEN

        1. Minimum: US$500

        2. Daily maximum: US$10,000,000

      2. SWIFT

        1. Minimum: US$500

        2. Daily maximum: US$1,000,000

General Questions and Tips

  1. Which bank network is my institution eligible to make transfers to and from?

Bank Network

U.S. Institutions

Non-U.S. Institutions

SEN

FEDWIRE

SWIFT

2. How many bank accounts can I link to my Exchange USD Wallet?

  • A maximum of 5 bank accounts can be linked to your Exchange account

  • You will have to delete one if you have reached your limit and would like to add a new bank account

  • Pending accounts count towards your maximum account limit. However, rejected accounts do not.

3. How can I delete a bank account?

  • Go to Bank Transfer via the left navigation panel to see your list of Verified, Pending, and/or Rejected bank accounts. You will see a Delete option next to the bank account. Click it to unlink the bank account from the Exchange.

4. In what country is this feature available? This feature is available in the countries below. For the United States, please refer to this FAQ here.

Albania

Algeria

Andorra

Angola

Anguilla

Antigua & Barbuda

Argentina

Armenia

Aruba

Austria

Azerbaijan

Bahamas

Bahrain

Barbados

Belgium

Belize

Benin

Bermuda

Bhutan

Bosnia & Herzegovina

Botswana

Brazil

British Virgin Islands

Brunei

Bulgaria

Burkina Faso

Cambodia

Cameroon

Cape Verde

Cayman Islands

Chad

Chile

Colombia

Comoros

Cook Islands

Costa Rica

Cote d'Ivoire

Croatia

Curaçao

Cyprus

Czech Republic

Denmark

Djibouti

Dominica

Dominican Republic

East Timor (Timor-Leste)

Egypt

El Salvador

Equatorial Guinea

Estonia

Ethiopia

Faroe Islands

Fiji

Finland

France

French Guiana

French Polynesia

Gabon

Gambia

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guatemala

Guernsey

Guyana

Haiti

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Ireland

Isle of Man

Israel

Italy

Jamaica

Japan

Jersey

Jordan

Kazakhstan

Kenya

Kiribati

Kosovo

Kuwait

Laos

Latvia

Lesotho

Liberia

Liechtenstein

Lithuania

Luxembourg

Macau

Madagascar

Malawi

Malaysia

Maldives

Malta

Marshall Islands

Martinique

Mauritania

Mauritius

Mayotte

Mexico

Micronesia

Moldova

Monaco

Mongolia

Montenegro

Montserrat

Morocco

Mozambique

Nauru

Netherlands

Netherlands Antilles

New Caledonia

New Zealand

Nicaragua

Niger

Nigeria

North Macedonia

Norway

Oman

Pakistan

Palau

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Qatar

Reunion

Romania

Russia

Rwanda

Saint Helena

Samoa

San Marino

Sao Tome & Principe

Saudi Arabia

Senegal

Serbia

Seychelles

Sierra Leone

Singapore

Slovakia

Slovenia

Solomon Islands

South Africa

Spain

Sri Lanka

St Pierre & Miquelon

St. Kitts & Nevis

St. Lucia

St. Vincent and the Grenadines

Suriname

Swaziland

Sweden

Switzerland

Taiwan

Tajikistan

Tanzania

Thailand

Togo

Tonga

Trinidad & Tobago

Tunisia

Turkey

Turkmenistan

Turks & Caicos Islands

Tuvalu

Uganda

Ukraine

United Arab Emirates

Uruguay

Uzbekistan

Vanuatu

Vietnam

Wallis and Futuna

Western Sahara

Zambia

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