USD Transfer

Before making a USD transfer, please ensure you have:

  1. Activated your Crypto.com Exchange USD Fiat Wallet

  2. Linked at least one bank account to your Exchange account

Onboarding

Please note that you can currently activate your USD Fiat Wallet and link bank accounts only on the desktop and mobile web versions of the Exchange.

Setting up your USD Fiat Wallet

Step 1: Click Wallet in the left navigation panel and select either Deposit or Withdraw in the USD Bundle’s (USD) row above CRO

Step 2: Click Deposit/Withdraw USD under the Fiat section

Step 3: Read the instructions on activating your Fiat Wallet and click Next

Step 4: Enter your residential address

Step 5: Confirm your address’s details, accept the Exchange Fiat Wallet Terms & Conditions, and click Submit

Linking and verifying your bank account

Step 1: After activating your USD Fiat Wallet, read the Bank Account Setup instructions and click Next

Step 2: Fill in your SWIFT bank account information and click Confirm

Step 3: Confirm your account details and click Submit

Step 4: You will now be asked to make one deposit to verify your bank account. Click Deposit Now.

Step 5: Make a transfer to the bank account shown. Once this initial deposit is successful, your bank account will be verified.

Alternatively, you can link your bank account to the Bank Transfer page via the left navigation panel after successfully activating your USD Fiat Wallet. Just so you know, this page won't be visible until your Fiat Wallet has been activated.

Deposit

Make deposits from your bank account to your USD Bundle balance

Exchange Web

Step 1: Navigate to the Wallet page in the left navigation panel

Step 2: Click Deposit in the USD Bundle’s (USD) row above CRO

Step 3: Click Deposit USD under the Fiat section

Step 4: Select the bank account that you would like to make a deposit from and click View Deposit Details

Step 5: Make a bank transfer from the account shown in the pop-up window

Exchange App

Step 1: Navigate to the Wallets tab

Step 2: Tap Deposit

Step 3: Select Fiat

Step 4: Select the bank account that you would like to make a deposit from and tap View Deposit Details

Step 5: Make a bank transfer from the account shown in the following screen

Other Deposit FAQs

  1. Is there a fee for depositing U.S. dollars into the Crypto.com Exchange?

    Crypto.com does not charge any fees for USD deposits via SWIFT, but your bank may apply a processing fee. Please reach out to your bank for more information regarding this fee.

  2. Are there any deposit limits for USD?

    Yes. The deposit limits are shown below:

    Minimum Deposit: US$100

    Maximum Deposit: US$100,000 or five times per day / US$1 million or 30 times per month (a month is counted as 30 days)

  3. How long do deposits take to process?

Deposits via SWIFT will take three to six business days to process.

Withdrawal

Make a withdrawal from your USD Bundle balance to your bank account

Exchange Web

Step 1: Navigate to the Wallet page in the left navigation panel

Step 2: Click the button and select Withdraw in the USD Bundle’s (USD) row above CRO

Step 3: Click Withdraw USD under the Fiat section

Step 4: Click Withdraw Now on the instruction page

Step 5: Select a verified bank account from that you wish to withdraw your funds to, enter a valid withdrawal amount, and click Review Withdrawal

Step 6: Confirm the withdrawal details, enter the 2FA code generated by your authenticator app, and click Confirm to Withdraw

Step 7: You will see a toast message at the top-right corner if your withdrawal request is successfully submitted

Exchange App

Step 1: Navigate to the Wallets tab

Step 2: Tap Withdraw

Step 3: Select Fiat

Step 4: Tap Withdraw Now on the instruction page

Step 5: Select a verified bank account from that you wish to withdraw your funds to, enter a valid withdrawal amount, and click Review Withdrawal

Step 6: Confirm the withdrawal’s details and tap Withdraw Now

Step 7: Enter the 2FA code generated by your authenticator app

Step 8: You will see a toast message at the top-right corner if your withdrawal request is successfully submitted

Other Withdrawal FAQs

  1. Is there a fee for withdrawing U.S. dollars from the Crypto.com Exchange?

    Yes. There is a US$25 fee charged for every USD withdrawal via SWIFT.

  2. Are there any withdrawal limits for USD?

    Yes. The withdrawal limits are shown below:

    • Minimum Withdrawal: US$500

    • Maximum Withdrawal: US$100,000 or five times per day / US$500,000 or 30 times per month (a month is counted as 30 days)

  3. How long does it take for withdrawals to be processed?

Withdrawals via SWIFT will take two to five business days to process, depending on the receiving bank.

General Questions and Tips

  1. Which bank network am I eligible to make transfers to and from?

    Global retail users will only be eligible to make USD transfers via SWIFT.

  2. How many bank accounts can I link to my USD Fiat Wallet on the Crypto.com Exchange?

    • A maximum of five bank accounts can be linked to your Exchange account

    • You will have to remove a bank account if you reach your limit and would like to add a new one

    • Pending accounts count toward your maximum account limit. However, rejected accounts do not.

  3. How do I remove a bank account?

    Currently, you can only remove a bank account on the desktop and mobile web versions of the Crypto.com Exchange. Navigate to Bank Transfer via the left navigation panel to see your list of Verified, Pending, and/or Rejected bank accounts. You will also see a Delete option next to the bank account. Click it to unlink your bank account from the Exchange.

  4. In what country is this feature available?

This feature is available in the countries listed below.

Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Chile, Colombia, Comoros, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor (Timor-Leste), Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Helena, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Western Sahara, Zambia

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