You can transfer your stocks account from another brokerage to Foris Capital US LLC, the company under Crypto.com that offers the Stocks feature in the U.S. Transfers are facilitated using the industry-standard Automated Customer Account Transfer Service (ACAT), which enables secure movement of securities between financial institutions with minimal effort.
To make a transfer, you simply need to submit a request with the receiving firm. You can make a request from the Crypto.com App if you want to transfer from another brokerage. Once your request is submitted, the transfer process typically takes three to seven business days to complete.
How do I transfer stocks and ETFs in?
Follow these steps to move your stocks and ETFs into your Crypto.com account:
From the home screen, tap Deposit > Stocks > Transfer > Transfer In
Review the latest Stocks transfer promotion, if applicable
Choose the brokerage firm you are transferring assets from
If the brokerage supports Plaid:*
Sign up for or log into Plaid
Select the specific brokerage account
If your account contains only stocks and ETFs, you can opt for a full account transfer. If your account contains other assets, you can do a partial transfer by selecting the specific assets and amounts you wish to move.
If the brokerage does not support Plaid, or if you exited the flow:
Enter the details of the brokerage account you are transferring from. Your account number can usually be found on your brokerage account statement. Refer to this page for the account number formats of common brokerages.
Ensure the name on your brokerage account matches the name associated with your Foris Capital US LLC (Crypto.com) account.
Select the assets and the amount of each asset you wish to transfer.
If you can’t find the brokerage on the list:
Enter the Depository Trust Company (DTC) number of the brokerage account you are transferring from
Enter your account transfer details manually
Review all the transfer details. Tap Confirm to submit your transfer request.
The transfer usually takes three to seven business days to process through your brokerage and the ACAT system. However, in some cases, it may take up to 28 days to complete.
If you have any questions about the account transfer process or want to check the status of your transfer, please contact customer support at chat.foriscapital.com.
Plaid is a secure, user-friendly service that helps us collect your brokerage account information and streamline the transfer process. Refer to this announcement for more details.
What is the cost basis when transferring stocks and ETFs?
Transferring your stocks and ETFs from another brokerage does not have any tax implications, as this is not considered a taxable event. We, together with our clearing partner Apex Clearing, will provide all necessary tax documents (such as Form 1099) for your records.
The cost basis reported on your Form 1099 will accurately reflect the original cost basis from your previous brokerage, ensuring your tax reporting remains correct.
Refer to this page to see how to download your statements and tax documents.
How does the transfer fee reimbursement work?
Crypto.com does not charge any fees for incoming account transfers. However, the originating brokerage may charge a fee, typically ranging from $75 to $100, for transferring your account out. To help cover this cost, we offer a reimbursement for the first three account transfers valued at over $2,000 each.
For complete details and eligibility, go to tap Deposit > Stocks > Transfer > Transfer In from the home screen.
Why did my transfer fail?
Here are some common reasons that transfers fail, and how to resolve the issue:
Issue | Details | Solution |
Insufficient cash balance | The account you are transferring funds from may not have enough cash available to cover the transfer amount or the originating brokerage’s transfer fee. | Add funds or ensure your account balance can cover all fees before retrying. |
Insufficient assets | There may not be enough assets in your account, or the quantity entered is incorrect.
| Double-check the asset quantities and confirm you’re not selling or transferring these assets elsewhere.
|
Fractional shares | Fractional shares cannot be transferred via ACAT. | Sell your fractional shares and then transfer your remaining assets. |
Transfers from margin accounts | Transfers from margin to cash accounts may not be allowed. | Consult the originating brokerage to convert your margin account to a cash account, and verify you’ve provided the correct account number. |
IRA to individual account transfers | Transfers from an IRA account to a cash trading account are not permitted. | Confirm you’re transferring between compatible account types and have used the correct account number. |
Joint to individual account transfers | Some transfers are restricted if account types don’t match. | Contact the originating brokerage and our customer support for assistance. |
Account holder mismatch | The account holder information does not match your Crypto.com account. | Update your account information or contact support for help. |
Recent Instant Deposit (ACH pull) | Instant deposits may not have settled yet. | Wait for the deposit to settle before retrying your transfer. |
Outstanding instructions | Pending activities like other transfer requests or IPO orders can block a new transfer. | Resolve any outstanding instructions before resubmitting your request. |
Transfer canceled | If you canceled the transfer, you can resubmit it. | Start a new transfer request in the app or consult the originating brokerage for assistance. |
Account restricted | Account restrictions from the originating brokerage can prevent transfers. | Contact the originating brokerage and our support team to resolve any restrictions. |
If you need further help, please reach out to our customer support at chat.foriscapital.com.
How do I transfer stocks and ETFs out?
A $100 transfer fee will be charged when you transfer securities from your Stocks account to another brokerage. You can initiate a transfer from the receiving brokerage. Once your transfer request is approved, it will be processed within seven business days.
Important notes:
You can choose to transfer your assets either fully or partially out of your Stocks account. Please note that your assets will be locked during the transfer process.
Fractional shares cannot be transferred. You may liquidate your fractional shares before transferring the proceeds. If you request a full account transfer, Foris Capital US LLC will sell any fractional shares for you and transfer the cash proceeds to your receiving brokerage.
If you initiate a full account transfer, your account will be restricted and then closed after 90 days. If you wish to reopen your stock trading account in the Crypto.com App, please contact our customer support at chat.foriscapital.com for assistance.
Foris Capital US LLC is currently registered and able to conduct business in all 50 states, Washington DC, Puerto Rico and the Virgin Islands. We are permitted to conduct business and work with clients only within the states and territories where we are registered.
Check the background of Foris Capital US, LLC and your investment professional on FINRA’s BrokerCheck
Important Disclosure: Securities and investment banking services offered through Foris Capital US, LLC, a registered broker-dealer and FINRA/SIPC member.
Foris Capital US LLC disclosures concerning equities, mutual funds, and ETF
Foris Capital US, LLC
210 Commerce Way
Suite 220
Portsmouth, NH 03801
Foris Capital US LLC is a broker-dealer registered with the Securities Exchange Commission and a Member of FINRA and SIPC. Foris Capital is a subsidiary of Crypto.com. It is a separate entity from Foris DAX, Inc., and other affiliated Foris companies. Foris Capital does not engage in the sale, transfer or custody of cryptocurrencies or digital assets. Foris DAX, Inc., and other affiliated Foris companies are separate entities from Foris Capital and do not engage in the securities business. Customer balances and crypto holdings held and transacted at Crypto.com and other entities outside of Foris Capital are not covered by SIPC insurance and are separate from securities transactions and holdings at Foris Capital. For further information about Foris Capital, please visit FINRA BrokerCheck. Clearing Services are offered by Apex Clearing, a member of FINRA, and SIPC.