What is “Source of Funds” and what documents are accepted?

We are occasionally required to collect and verify additional information and documents from our customers to comply with customer due diligence and anti-money laundering laws and regulations. Proving the “Source of Funds” is the key aspect of this process.

Proof of Source of Funds should be a document that displays from where the funds used to fund your Crypto.com account have originated. In cases of large Crypto deposits, we require proof and explanations of how and when the Crypto assets were obtained.

Provided documentation should comply with the following requirements:

  • Must be in one of the following formats - .pdf, .png, .jpg, .jpeg

  • Should be visible in full, with all four corners captured (in case it’s a photo/scan)

  • Your name, date of the statement, and dates of transactions should be clearly visible

  • All transaction details should be clear and legible

  • While you may cover sensitive information*, we need to clearly see the inbound transactions (your income) as well as the outbound transactions (your deposits to Crypto.com)

  • Bank statements/payslips / other documents must be relevant to the time period in question and should also reflect your most recent balances

Some examples of possible sources of funds and acceptable proof for each:

  • Salary: you would provide a recent payslip from your employer (and/or a tax statement) AND a bank statement showing your recent account balances. Your name, date, and amounts should be clearly visible.

  • Sale of property: you would provide a copy of a contract of sale (or a copy of a land registry, a title deed, or a letter from a real estate agent or a lawyer confirming the sale of a property) AND a bank statement that displays the proceeds of the sale being deposited. Your name should be clearly visible on both documents along with amounts and dates.

  • Savings: you would provide a bank statement reflecting that the savings are more than or equal to the amount being invested. The statement period should cover at least three months. Your name, dates, and amounts should be clearly visible.

  • Loan: you would provide the loan agreement AND a bank statement that displays the loan being deposited. Your name should be clearly visible on the documents along with amounts and dates.

  • Inheritance: you would provide a copy of a testament (or a letter from the executor of the will or lawyer) AND a bank statement that displays the proceeds of the sale being deposited. Your name should be clearly visible on all documents along with amounts and dates.

  • Gift or donation: you would provide an affidavit/letter from the donor explaining the nature of the gift along AND a bank statement reflecting the deposit is acceptable. Your name should be clearly visible on all documents along with amounts and dates.

  • Pension fund: you would provide details on the pension fund (along with a fund statement, if available) AND a bank statement that displays the pension being deposited. Your name should be clearly visible on the documents along with amounts and dates.

  • Tax refund: You would provide a copy of the tax return that reflects the tax refund (should be no older than 12 months) AND a bank statement that displays the funds being deposited to your account. Your name should be clearly visible on the documents along with amounts and dates.

  • Other: you would provide other official documentation evidencing the source of wealth and funds. Your name should be clearly visible on the documents along with amounts and dates. The amounts in question should support your financial activity with Crypto.com.

*It is acceptable to cover some sensitive information, for example - social security number, credit card number, or similar.

Please be advised that in order to verify the legitimacy of each document it must be as lightly redacted as possible, i.e. in the case of bank statements, we need to clearly see all of the inbound and outbound transactions.

Regarding Security:

If you prefer to provide your Source of Funds information by other means, we offer the option for you to do so via a “secure upload”. If you choose this option, you may provide your answers in a separate file and upload it along with your proof of Source of Funds to the secure link. Please respond to our message requesting the link and we will be happy to provide it.

We are an ISO/IEC 27001:2013 certified company, and we maintain the top information security standards. You may read more here: https://crypto.com/en/security.html

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