Compliance is one of our core competence areas. Thus, we need to collect necessary information in order to allow our users to transact on the Crypto.com Exchange. Once you've been verified at the Starter or Advanced level, you will not be required to enter your personal information again when transacting with your account.

Level: Requires Verification 

Features Enabled:

  • View only access to the Exchange and Markets dashboard. 

In order to start depositing, trading, and withdrawing, you will need to provide more information about yourself to upgrade to the Starter or Advanced level. 

Level: Starter  

Features Enabled:

  • Deposit crypto
  • Trade crypto
  • Withdraw crypto; withdrawals in cryptocurrency will have a limit equivalent to $5,000 USD per day

Required Information: 

  • First and last name
  • Nationality
  • Date of birth
  • Email 
  • Mobile number to receive a one-time passcode (OTP)

In order to upgrade to the Advanced level, you will need to follow the steps in Account Verification- Upgrade

Level: Advanced  

Features Enabled:

  • Deposit crypto
  • Trade crypto 
  • Withdraw crypto; withdrawals in cryptocurrency will have no limit

Required Information: 

  • ID submission
  • Selfie 

Majority of Crypto.com App users who connect their account to the Exchange will be at this verification level.

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