1. What is the VIP Programme?
The Crypto.com Exchange VIP Programme rewards high-volume traders with exclusive benefits and privileges. Users qualify for VIP tiers based on their higher qualifying metric between Total Trading Volume or Altcoin Trading Volume, ensuring optimal tier progression for diverse trading strategies.
2. Eligibility and Exclusive Fees for Total Spot Trading and Altcoin Spot Trading
VIP Tier | 30D Total Spot Volume (USD) | 30D Altcoin Spot Volume Contribution | Maker Fee | Taker Fee |
VIP 1 | ≥ 2.5M | N/A | 0.0650% | 0.1000% |
VIP 2 | ≥ 10M | N/A | 0% | 0.0500% |
VIP 3 | ≥ 25M | ≥ 0.10% of Exchange Altcoin Spot Volume | 0% | 0.0400% |
VIP 4 | ≥ 100M | ≥ 0.25% of Exchange Altcoin Spot Volume | 0% | 0.0350% |
VIP 5 | ≥ 250M | ≥ 0.50% of Exchange Altcoin Spot Volume | 0% | 0.0310% |
VIP 6 | ≥ 500M | ≥ 1.00% of Exchange Altcoin Spot Volume | 0% | 0.0280% |
VIP 7 | By invitation | By invitation | 0% | 0.0250% |
Determining the VIP Tier for Spot Trading Fees
A user’s VIP Tier for Spot Trading Fees is determined by one of the following:
Total Spot Volume
Percent of Altcoin* Spot Volume
The larger value of the two is used to determine which VIP Tier the user belongs to, and both values are calculated concurrently based on the formula below:
% Exchange Spot Volume = Max. [(Client Altcoin Spot Volume ÷ Exchange Altcoin Spot Volume), (Client Total Spot Volume)]
Each field is represented by its respective formula:
*Altcoin refers to all tradeable pairs except for BTC/USD, BTC/USDT, ETH/USD, and ETH/USDT.
3. Eligibility and Exclusive Fees for Total Derivatives Trading and Altcoin Derivatives Trading
VIP Tier | 30D Total Derivatives Volume (USD) | 30D Altcoin Derivatives Volume Contribution | Maker Fee | Taker Fee |
VIP 1 | ≥ 15M | N/A | 0.0080% | 0.0280% |
VIP 2 | ≥ 50M | N/A | 0% | 0.0260% |
VIP 3 | ≥ 100M | ≥ 0.10% of Exchange Altcoin Derivatives Volume | 0% | 0.0240% |
VIP 4 | ≥ 250M | ≥ 0.25% of Exchange Altcoin Derivatives Volume | 0% | 0.0220% |
VIP 5 | ≥ 500M | ≥ 0.50% of Exchange Altcoin Derivatives Volume | 0% | 0.0200% |
VIP 6 | ≥ 1B | ≥ 1.00% of Exchange Altcoin Derivatives Volume | 0% | 0.0180% |
VIP 7 | By invitation | By invitation | 0% | 0.0150% |
Determining the VIP Tier for Derivatives Trading Fees
Similarly, a user’s VIP Tier for Derivatives Trading Fees is determined by one of the following:
Total Derivatives Volume
Percent of Altcoin** Derivatives Volume
The larger value of the two is used to determine which VIP Tier the user belongs to, and both values are calculated concurrently based on the formula below:
% Exchange Derivatives Volume = Max. [(Client Altcoin Derivatives Volume ÷ Exchange Altcoin Derivatives Volume), (Client Total Derivatives Volume)]
Each field is represented by its respective formula:
**Altcoin refers to all tradeable instruments except for BTC and ETH as the underlying instrument.
Notes:
Derivatives is only eligible to users who are not within the jurisdictions listed here.
More information about the Altcoin VIP programme can be found on the VIP Programme landing page
Your Altcoin Volume can be found on your Dashboard
4. Additional Perks
VIP trading fees
Increased API rate limits
A secure virtual private link that reduces latency
White glove dedicated support
Bespoke OTC capability*
Direct access to Crypto.com’s system engineers
Early access to research reports
Bonus CRO Lockup rewards
Exclusive merchandise pack
*Not available to VIP members in the US.
5. I do not meet the requirements yet, but I am interested in being a VIP member. Can I reach out to a representative?
Yes, please contact us at [email protected]. We’re here to help.
6. Are there more benefits I can enjoy beyond the perks listed?
Yes, our VIPs are able to participate in new experimental features to help shape our products.
7. Is the programme only for companies and businesses?
No, the programme is open to individuals and businesses that are able to meet the performance requirements.
8. Do you have a programme specifically for market makers?
Yes, you may learn more about the programme here.
9. I would like to learn more about the programme. How do I reach out to a representative?
Please contact us at [email protected]. We’re here to help.