Why can't I see my tokens in Crypto.com Defi Wallet?

The Crypto.com Defi Wallet only includes tokens that are confirmed and checked by the Crypto.com Team to ensure that the information (e.g., price, name, symbol) is accurate. We update the list and add new tokens weekly. You can add an unlisted token in DeFi Wallet by using the Import Tokens feature.

How can I add a token to my token list?

Follow the simple steps below to add a token:

  1. Click the Import Tokens button on the homepage.

  2. Select the Network and fill in the Token Contract Address. The Crypto.com Defi Wallet will automatically populate the token’s name, symbol, and decimals. If the Crypto.com DeFi Wallet is unable to populate the information, you can proceed to input it manually.

  3. The Import button will be enabled once the information is populated. Simply click it to finish importing your token.

What is the blockchain/network for my token?

The network is the blockchain that the token is built on, such as Ethereum or Polygon. You can find this information by going to the token’s website.

What is the token address?

Token addresses detail the location of the token contract, which manages the logic of the respective token. You can find this information by perusing the respective token’s website.

What is the token symbol?

Token symbols are an abbreviation of the token name (e.g., BTC, ETH, CRO). Usually 3 to 4 characters in length, they are broadly equivalent to a stock ticker. Please note that different tokens can have the same symbol and that such symbols are not unique identifiers. You can confirm the symbol by checking the token address.

What are the token decimals?

Decimals refer to how divisible a token can be, from 0 (not at all divisible) to 18 (pretty much continuous) and even higher if required. Technically speaking, the decimal value is the number of digits that come after the decimal place when displaying token values on-screen. To find out the token decimals, you can look at the token's website for more information or go on the website of the chain of the token and search the token.

How do I remove an imported token from the list?

1. Click the Settings [...] button on the token page

2. Click the Remove Token button

3. Confirm to remove

4. You’ll receive an in-app confirmation once the token has been removed

Will I lose my funds if I remove a token from my list?

Removing a token will only remove it from being displayed under your token list. Removal will not affect your balance. If you want to display the token, simply import it again.

Why don't imported tokens have functions like Swap, Buy, and Price Information?

When users import tokens, such tokens may not have been checked or verified by Crypto.com to be authentic or secure. Therefore, to better protect the interests of all our users, the Crypto.com Defi Wallet will not provide certain functions pertaining to such tokens.

Are imported tokens safe to trade with?

Transactions in the DeFi world are not managed by any institutions. Thus, a user’s decision to import tokens is not supervised by Crypto.com. Any party can release new tokens with their choice of names and symbols. As such, token names and symbols are not unique identifiers, as a fake version of an existing token can be created by using the same name and symbol as an existing token. A token’s address is the only unique identifier of a token. Please check token addresses carefully in order to verify the authenticity and origin of any token you intend to import and transact with.

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