To purchase MCO in our app, please go to your MCO wallet and tap the BUY button. Add your credit or debit card on the screen that follows, which will create a secure link to our payment gateway. Please follow the on-screen instructions, entering your card details* (your card number, name on the card, expiry date and the CVV code located at the back of the card). To verify your card, a small charge of 0.1 USD will be charged - please confirm this transaction, in order to complete the process. Once complete, return to your MCO wallet, tap BUY button, enter the desired amounts and select your credit/debit card as the source of funds. Confirm the transaction with your passcode or fingerprint and the transaction will be processed.
If you encounter any problems with your crypto purchase, please contact our Support Team via the in-app chat. You may be asked to provide the date, time and approximate value of the transaction, so please keep the information handy. Remember to never provide any details of your card, except for the issuing bank (name and country may be requested).
*At the moment, our system supports only 3-D Secure Visa and MasterCard credit and debit cards, but we are working on adding more ways to purchase crypto. 3-D transactions have an additional layer of security - usually a One Time Password (OTP) sent to you by your issuing bank - to protect you from unauthorized use of your credit/debit cards for online transactions.