Crypto.com App | Crypto.com Help Center

Crypto.com App User Guide

How to use the Crypto.com application

Written by Mariela
Updated over a week ago

Crypto.com App Geo-Restrictions

List with restricted locations for Crypto.com App

Written by Mariela
Updated over a week ago

Crypto.com Price

Detailed information about Crypto.com Price - onboarding, watchlist and more

Written by Mariela
Updated over a week ago

Crypto.com Pay (Pay Checkout)

Information on available crypto, Pay process and transaction details on the Crypto.com app Pay feature

Written by Melissa
Updated over a week ago

New App User Incentive

Purchase Crypto with credit/debit card without fees for the first thirty days

Written by Benny
Updated over a week ago

2FA (Two-factor authentication)

How to Set Up Your Crypto.com App 2FA?

Information about Crypto.com app two-factor authenticator (2FA) setup

Written by Mariela
Updated today

General questions

Which are the Available Markets?

Information about Crypto.com app availability and supported markets

Written by Amy Ingram
Updated over a week ago

In which U.S. states the Crypto.com App is available?

Find more information about where in the US you will be able to download the Crypto.com app.

Written by Yvonne Kua
Updated over a week ago

Does Crypto.com hold private keys to the cryptocurrency wallets?

Information on Private Keys

Written by Yvonne Kua
Updated over a week ago

Are my funds in the Crypto.com App insured?

Crypto.com's Cryptocurrency Insurance

Written by Benny
Updated over a week ago

Is there a Crypto.com web-app?

Written by Amy Ingram
Updated over a week ago

USDC Global Bank Transfer via SWIFT (App)

Everything about global USDC Bank Transfers via SWIFT - Set up, deposit, and common issues

Written by Hrisi
Updated over a week ago

USDC Global Withdrawal via SWIFT (App)

Information about how to withdraw your funds, the withdrawal limit, and withdrawal fees.

Written by Hrisi
Updated over a week ago

Are there any plans to open source the code of Crypto.com App?

Written by Amy Ingram
Updated over a week ago

All About: Binance Coin (BNB)

Information about BNB deposits, BNB withdrawals, BNB in Crypto Earn and Binance Chain

Written by Alessia
Updated over a week ago

What do I need to know about my 1099-K form?

FAQ about 1099-K form, transaction details, communication and compliance

Written by Hrisi
Updated over a week ago

How to Convert Crypto Dust to CRO?

Information about how to convert your small cryptocurrency balance (crypto dust) in CRO

Written by Benny
Updated over a week ago

How do I export my transaction history? (App)

Information about how to export crypto and fiat wallets past transactions

Written by Benny
Updated over a week ago

How is P&L calculated?

Information about your portfolio performance and how is P&L (profit and loss) calculated

Written by Benny
Updated over a week ago

Fiat Wallet - General Information

Fiat wallet supported currencies, functions and useful links

Written by Benny
Updated over a week ago

CRO Staking/Lockup

How do I stake CRO on the Crypto.com App?

Find out how to stake and re-stake CRO on the Crypto.com app

Written by Amy Ingram
Updated today

CRO - Deposits & Withdrawals

CRO Deposit & Withdrawal Information in Crypto.com App

Crypto.com App supports both ERC20 and native CRO

Written by Benny
Updated over a week ago

How to choose a Network when Depositing/Withdrawing Crypto?

Information on choosing network when depositing/withdrawing crypto

Written by Mariela
Updated over a week ago

Deposit Crypto

Missing Crypto Deposits

What to do in case of unsupported tokens deposits and deposits with incorrect or missing information

Written by Mariela
Updated over a week ago

How to Deposit Crypto into the Crypto.com App?

Information on crypto deposit settings and blockchain confirmations

Written by Amy Ingram
Updated yesterday

What should I know about Cryptocurrency Deposits?

Useful information on cryptocurrency deposits, list of supported tokens and chains

Written by Ezra
Updated today

Withdraw Crypto

Crypto Withdrawals - General Information

Information about crypto withdrawal process

Written by Mariela
Updated over a week ago

PayString - How does it work?

Useful information about PayString registration, deposit and withdrawal

Written by Mariela
Updated over a week ago

BTC Withdrawals

Information on Bitcoin withdrawals from the Crypto.com App

Written by Amy Ingram
Updated over a week ago

ETH and ERC-20 Withdrawals

Information on Ethereum and ERC-20 tokens withdrawals from the Crypto.com App

Written by Amy Ingram
Updated over a week ago

XRP Withdrawals

Information on Ripple withdrawals from the Crypto.com App

Written by Amy Ingram
Updated over a week ago

LTC Withdrawals

Information on Litecoin withdrawals from the Crypto.com App

Written by Amy Ingram
Updated over a week ago

USDM Withdrawals

Information on USDM withdrawals from the Crypto.com App

Written by Amy Ingram
Updated over a week ago

Purchase Crypto

How to purchase CRO with a credit/debit card?

Information on the process of buying crypto with a credit/debit card (Visa or MasterCard)

Written by Ezra
Updated over a week ago

Which crypto can I buy in the Crypto.com App?

List of supported cryptocurrencies and available payment methods in the crypto.com app

Written by Ezra
Updated this week

How to change my display and settlement currency?

Information on how to change settlement currency and list of supported currencies

Written by Benny
Updated over a week ago

Does Crypto.com charge any fees for crypto purchases?

Information about charges/fees for crypto purchases

Written by Benny
Updated over a week ago

Recurring Buy - How does it work?

Detailed information about recurring buy functionality on the Crypto.com app

Written by Benny
Updated over a week ago

AUD Fiat Wallet - Deposits & Withdrawals

Fiat Wallet - AUD Bank Transfers via NPP Network & BPAY

Information about AUD Bank Transfers via NPP (PayID) and BPAY - setup, deposits and common issues

Written by Ezra
Updated over a week ago

Fiat Wallet - AUD Withdrawal via NPP (PayID) Network

Information about AUD withdrawals via NPP - activate, submit the request and common issues

Written by Ezra
Updated over a week ago

BRL Fiat Wallet - Deposits & Withdrawals

Fiat Wallet - BRL Bank Transfer via TED/ DOC/PIX

Everything about BRL Bank Transfers via TED/ DOC/ PIX- setup, deposits and common issues

Written by Ezra
Updated over a week ago

Fiat Wallet-Brazilian Fiat Wallet Withdrawal

Everything about BRL withdrawals via TED/PIX

Written by Ezra
Updated over a week ago

CAD Fiat Wallet - Deposits & Withdrawals

Fiat Wallet - CAD Bank Transfers

Information about CAD Bank Transfers - setup, deposits and common issues

Written by Ezra
Updated over a week ago

Where is my reference number for CAD deposits?

Information about reference number for CAD deposits and list of banks that support Autodeposit

Written by Benny
Updated over a week ago

Fiat Wallet - CAD Withdrawal

Information about CAD withdrawals - activate, submit the request and common issues

Written by Hrisi
Updated this week

EUR Fiat Wallet - Deposits & Withdrawals

Fiat Wallet - EUR Bank Transfers via SEPA Network

Information about EUR Bank Transfers via SEPA Network - setup, deposits and common issues

Written by Toma
Updated over a week ago

Fiat Wallet - EUR Withdrawal via SEPA

Information about EUR withdrawals via SEPA - activate, submit the request and common issues

Written by Ezra
Updated over a week ago

GBP Fiat Wallet - Deposits & Withdrawals

Fiat Wallet - GBP Fiat Wallet Deposits via Faster Payment Service (FPS)

Everything about GBP bank deposits via Faster Payment Service (FPS) - Set up and common issues

Written by Hrisi
Updated over a week ago

Fiat Wallet - GBP Deposits from Revolut

Information about Revolut users making GBP deposits to the Crypto.com App

Written by Hrisi
Updated over a week ago

Fiat Wallet - GBP Fiat Wallet Withdrawals via Faster Payment Service (FPS)

Everything about GBP withdrawals via Faster Payment Service (FPS)

Written by Ezra
Updated over a week ago

USD Fiat Wallet - Deposits & Withdrawals

Fiat Wallet - USD Withdrawal via ACH

Information on USD withdrawals to a U.S. bank account

Written by Mariela
Updated yesterday

Fiat Wallet - USD Bank Transfers via ACH Network

Information about USD Bank Transfers via ACH - setup, deposits and common issues

Written by Amy Ingram
Updated over a week ago

Fiat Wallet - Instant Deposit with USD via ACH Pull Network

Everything about Instant Purchase with USD via ACH Pull Network- setup, deposits, and common issues.

Written by Toma
Updated over a week ago

Fiat Wallet - USD Deposit via Wire Transfer

Information about USD wire transfers - setup, deposits and common issues

Written by Benny
Updated over a week ago

Fiat Withdrawals Available with TUSD and PAX

Information on withdrawals to personal bank accounts through stablecoin partners

Written by Benny
Updated over a week ago

Fiat Wallet (Singapore)

Fiat Wallet - StraitsX (Singapore)

Information about StraitsX - set up, purchase, withdrawal, and common issues

Written by Ezra
Updated over a week ago

Crypto Credit

Crypto Credit - How Does it Work?

Deposit cryptocurrency into Crypto Credit to instantly secure a loan

Written by Mariela
Updated over a week ago

Crypto Earn

Crypto Earn - How Does it Work?

Information about how to participate and receive interest on crypto deposits in Crypto Earn

Written by Mariela
Updated this week

Crypto.com Private

How to become a Crypto.com Private Member?

Information about Crypto.com Private membership and the benefits entitled to this

Written by Benny
Updated over a week ago

Supercharger

Supercharger - General Information

Information about how to participate on Supercharger and how to calculate rewards score and rewards

Written by Mariela
Updated this week

Referral Program

BG25 Referral Program

Information on how to Refer & Get $25 USD

Written by Mariela
Updated over a week ago

Security

All About: Anti-Phishing on Crypto.com App

Information about how to setup Anti-Phishing Code

Written by Benny
Updated over a week ago

How to close Crypto.com account?

Information on closing your Crypto.com account

Written by Benny
Updated over a week ago

How to reset passcode for Crypto.com App?

Steps on how to reset Crypto.com App passcode

Written by Benny
Updated over a week ago

Authentication via Photo/Video

Useful information on how to properly submit authentication resources, when required by our customer support.

Written by Mariela
Updated today

Crypto.com Rewards Platform

What is Missions Mystery Box?

Information on Missions Mystery Box - Rewards Program

Written by Mariela
Updated yesterday

What is "Missions"?

Information on Mission - Rewards Program

Written by Ezra
Updated yesterday