Crypto.com App is now supporting multi-network deposit and withdrawal for some of the tokens, please make sure that the selected network is the same as the network of the platform you are withdrawing funds from or depositing funds to. Otherwise, your deposited funds will not be added to your available balance.

If the external platform only supports ERC20, you must select the ERC20 deposit network.

For example, you can only send ERC20 tokens to another ERC20 address, if send ERC20 tokens to another BSC address, you will lose your funds.

Please refer to the following article for information on how to deposit crypto:

https://help.crypto.com/en/collections/2012526-deposit-crypto

Please refer to the following article for information on how to withdraw crypto:

https://help.crypto.com/en/collections/1445528-withdraw-crypto