What should I do if I forgot my Crypto.com App account email?

  1. Search ‘Crypto.com’ in all your email inboxes.

    Search on Google Gmail.

  2. Try to log in using the email address that contains communications from Crypto.com. You should receive a login email with the subject line: ‘Log In to Your Crypto.com App Account

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    • Verify that the sender is precise ‘Crypto.com’, and not another domain.

    • If you have set up an Anti-Phishing Code, make sure the one that appears in the login email is correct.

  3. If you did not receive or cannot locate the login email from Crypto.com, kindly reach out to our Customer Support team. Please note that you may be requested to provide identity documents, so we can verify you are the owner of the account.

Click here to start a conversation with our Customer Support team.

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