What is the New User Fee Waiver?
The New User Fee Waiver allows eligible new Crypto.com App users to enjoy fee exemptions for up to seven (7) days after completing account verification.
During this fee waiver period, eligible new users are entitled to:
0% crypto trading fees
0% credit/debit Card, Apple Pay, and Google Pay fees
Important Notes:
An eligible new user is a Crypto.com App user who completed account verification after September 26, 2022 at 04:00 UTC and does not reside in the United Kingdom or Singapore.
Which transactions are eligible?
The following trades qualify for the New User Fee Waiver:
0% crypto trading fees | 0% credit/debit card,
Apple Pay, and Google Pay fees |
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Stablecoin trades are excluded from the 0% credit/debit, Apple Pay, and Google Pay fee waiver.
Who is eligible?
The New User Fee Waiver is available to select Crypto.com App users, except those residing in:
United Kingdom
Singapore
Previous jurisdictional lists are superseded by this global criteria with immediate effect.
Only eligible users will see the waived fees when making qualifying trades in the Crypto.com App.
How long is the fee waiver period?
The seven-day fee waiver period begins after you complete account verification.
For example, if you completed account verification on September 1, 2026 at 04:00:00 UTC, the fee waiver period will expire on September 7, 2026 at 23:59:59 UTC.
You may see a fee waiver period of fewer than seven (7) days if:
You signed up before the campaign start date
The campaign is nearing its end date
In such cases, the waiver remains valid only for the remaining time displayed in the Crypto.com App or until the campaign’s end date, whichever occurs first.
When does the New User Fee Waiver end?
This promotional campaign ends on March 6, 2026 at 08:00 UTC.
Important Notes:
Crypto.com reserves the right to update, modify, suspend, or terminate this waiver program at any time, without prior notice and at its sole discretion.
Once the campaign concludes on the specified date, or if the program is terminated earlier at Crypto.com’s sole discretion, all fee waivers will cease immediately.
Users may see a countdown timer in the Crypto.com App (for example, “7 days remaining”) showing the maximum potential duration of the fee waiver period.
If the campaign concludes or is terminated while the countdown is active, the waiver will become invalid immediately, even if there appears to be time remaining based on what is displayed.
What happens after the waiver ends?
After the fee waiver period ends, standard trading, credit/debit, Apple Pay, and Google Pay fees will apply.
For more details, go to the Crypto.com App main menu > Settings > Fees & limits.
To continue enjoying zero trading fees after the campaign, subscribe to Level Up. Learn more here.