When using various functions under the Pay feature in our Crypto.com App, you are entitled to receive rewards in CRO.

These CRO rewards are branded as Pay Rewards.

By purchasing gift cards or mobile airtime via the Crypto.com App using CRO as the payment method

By sending CRO to friends via the Crypto.com App using CRO as the payment currency

By using Pay Checkout via the Crypto.com App using CRO as the payment currency.

Go to Referral & Cashback by tapping the Pay icon, located in the upper right-hand corner of the home screen.

The amount of Pay Rewards granted depends on the category of the gift card you've purchased. You are also entitled to double rewards of up to 10% back if you:

Details are as follows:

Please note that Crypto.com reserves the right, in its sole discretion, to determine which category a gift card falls under.

How do I access "Pay Your Friends"?

How do I receive Pay Rewards from sending payments to my friends?

When you send CRO to your friends, you are entitled to receive Pay Rewards, up to USD $5 equivalent every month*.

Crypto.com App users will be rewarded with up to 10% back in CRO if he/she:

Details are as follows:

What is the minimum transfer amount?

There is no minimum transfer amount. However, please note that Pay Rewards (measured in CRO) will only be granted if its fiat equivalent is greater than USD $0.01

How do you come up with my contact list on the Crypto.com App?

In order to use Pay Your Friends, you need to add the country codes manually to your friends' phone numbers.

What happens when I send a payment to a contact who is not a Crypto.com App user?

You will have a pending payment to your contact, and the payment is only completed when he or she successfully registers a Crypto.com account within seven days.

Crypto.com will send an SMS text message to your contact to notify him or her about this payment. If requirements are met, you may also receive a referral bonus.

Do the pending payments expire?

Yes, pending payments must be accepted within seven days. Expired payments will be given back to the sender. An SMS text message will be sent to the intended recipient whenever a payment has expired.

Can I cancel pending payments?

Yes, you can

What is Mobile Airtime?

Mobile Airtime is a new feature allowing you to top up a pre-paid phone number anywhere in the world with Pay.

Supported crypto that can be used to top-up: CRO, BTC, ETH, & LTC.

Which countries and/or operators are supported?

We support many mobile operators worldwide. We can auto-detect whether the number is supported - just type in your number or your friend’s number and we’ll let you know if it's supported.

Note: Always check if the operator associated with your number is correct before confirming the purchase. You might have to manually choose the correct operator from the top right corner of the app.

Yes, you can. Just type in their number and we’ll let you know if the number can be topped up. Additional information provided to you after the purchase is completed can be forwarded to them.

Some operators require a PIN code to activate the airtime top-up. We will let you know if this is required.

The PIN code can be found in the transaction’s details by selecting “How to Redeem?”. We will also email you a copy of the purchase, the PIN, and instructions to redeem.

Some PINs will have a validity date indicated clearly in your purchase details. Please follow the instructions provided to redeem before the PIN expires.

The maximum daily limit is a total of USD 1,000 or equivalent.

The purchase will use the exchange rate provided by the vendor, which may be significantly different from the market rate. Please review and only confirm if you agree to the provided rate.

In most cases, it does not. You can verify this by entering the phone number and continue with selecting an option to purchase. After you complete the passcode verification step, we will tell you whether or not the purchase was successful or unsuccessful. If it is unsuccessful, we will not debit your crypto.

If the purchase was successful, then the phone number will be topped up accordingly. We cannot refund an order when it has been successfully delivered. Please review the phone number and details during the purchase process to prevent this from happening.

By purchasing mobile airtime via the Crypto.com App, under Pay, and using CRO as the payment method. You are entitled to receive Pay Rewards, up to 5% per purchase.

Crypto.com App users will be double rewarded, receive 5% per purchase, if he/she:

Details are as follows:

Selected gift cards can be used in the following countries:

Tap on the country selector to change location.

We offer popular brands covering the following categories:

The extensive list of brands can be viewed in the Crypto.com App, under Pay.

More brands and locations will continue to be gradually added.

CRO, BTC, ETH, & LTC

By purchasing gift cards via the Crypto.com App, under Pay, using CRO as the payment method.

The amount of Pay Rewards granted depends on the category of the gift card you've purchased. You are also entitled to double rewards of up to 10% back if you:

Details are as follows:

Please note that Crypto.com reserves the right, in its sole discretion, to determine which category a gift card falls under.

All gift cards are in electronic form. It will be delivered both in-app and to your registered email.

The maximum daily limit is a total of USD 1,000 or equivalent.

The gift card redemption instructions are sent to you in-app and via email. We do not send these to your friends and family on your behalf, but you can share the email with them once you have received it.

There is no expiration date for US gift cards. For non-US gift cards, we will clearly state the expiration date in the email we send to you.

Please contact the merchant directly for the latest available balance.