What is Mobile Airtime?
Mobile Airtime is a new feature allowing you to top up a pre-paid phone number anywhere in the world with Pay.
Supported crypto that can be used to top-up: CRO, BTC, ETH, XRP & LTC.
How do I access Mobile Airtime?
Which countries and/or operators are supported?
We support many mobile operators worldwide. We can auto-detect whether the number is supported - just type in your number or your friend’s number and we’ll let you know if it's supported.
Note: Always check if the operator associated with your number is correct before confirming the purchase. You might have to manually choose the correct operator from the top right corner in the app.
Can I purchase mobile airtime for my friends and family?
Yes, you can. Just type in their number and we’ll let you know if the number can be topped up. Additional information provided to you after the purchase is completed can be forwarded to them.
I was told there may be a PIN required - where do I find this?
Some operators require a PIN code to activate the airtime top-up. We will let you know if this is required.
The PIN code can be found in the transaction’s details by selecting “How to Redeem?”. We will also email you a copy of the purchase, the PIN, and instructions to redeem.
Will this PIN expire?
Some PINs will have a validity date indicated clearly in your purchase details. Please follow the instructions provided to redeem before the PIN expires.
Are there any limits for mobile airtime purchases?
The maximum daily limit is a total of USD 1,000 or equivalent.
What happens when the currency is paid in non-USD?
The purchase will use the exchange rate provided by the vendor, which may be significantly different from the market rate. Please review and only confirm if you agree to the provided rate.
Does it work with post-paid numbers?
In most cases it does not. You can verify this by entering the phone number and continue with selecting an option to purchase. After you complete the passcode verification step, we will tell you whether or not the purchase was successful or unsuccessful. If it is unsuccessful, we will not debit your crypto.
What if I topped up the wrong phone number?
If the purchase was successful, then the phone number will be topped up accordingly. We cannot refund an order when it has been successfully delivered. Please review the phone number and details during the purchase process to prevent this from happening.
Crypto.com App users will be double rewarded, receive 5% per purchase, if he/she:
- hold an active deposit term of 10,000 CRO or more in Crypto Earn (with tenure of 3 months)
- staked 10,000 CRO or more in Crypto.com App
- staked 10,000 CRO or more in Crypto.com Exchange
Details as follows: