ETH and ERC-20 Withdrawals

Information on Ethereum and ERC-20 tokens withdrawals from the App

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Written by Valery
Updated over a week ago

Minimum & Maximum Limits

Minimum withdrawal amount: Please check the Fees & Limits section in the app’s menu > Settings > About page, for the most current info on the minimum withdrawal amounts and fees, as they vary between different cryptos.

The maximum withdrawal limit for all cryptos is BTC 10 (or equivalent) on a 24-hour rolling basis. 

Withdrawal Addresses

There are no known issues with sending ETH and ERC-20 tokens to external addresses, as long as the wallet or exchange you are sending your tokens to supports the token you’re transferring. If you’re not sure if the ERC-20 token is supported by your wallet, please check with its developers first. 

In case no support is provided, start with sending the minimum amount possible. Only if the transaction is successful, proceed with sending the whole amount. While it may be more costly, it is definitely much safer - do remember, that once a transaction is posted to the blockchain, we will not be able to stop or reverse it. 

Automated Withdrawals

In most cases, ETH and ERC-20 withdrawals normally should take no longer than two hours to be processed.

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