How do I bridge tokens across different blockchains via the Crypto.com App?

We launched Bridge (via Crypto.com) as a way to support networks beyond Cronos Bridge. Now, you can easily transfer your tokens from Ethereum, BSC, Polkadot, Polygon, and many more networks to the Cronos Beta or Crypto.org blockchains.

Follow these simple steps below to make a Bridge (via Crypto.com) transaction:

  1. Connect your Crypto.com DeFi Wallet and Crypto.com App accounts

  2. Tap Swap at the bottom navigation panel

  3. Tap on the Bridge tab

  4. Choose the networks you’re transferring to and from

  5. Select the token and amount that you’d like to transfer

  6. Tap Transfer to view the transaction details in the confirmation page

  7. Once you have reviewed the transaction details, tap “Confirm to Transfer” to proceed with the token transfer

  8. Enter your passcode and 2FA code (if enabled)

  9. View your transaction details in the Request Submitted page

  10. You’ll be notified when the transaction is complete

  11. View your balance in the token’s page and your Bridge (via Crypto.com) transaction details in Transaction History

1. Connect to the Crypto.com App

2. Tap Swap at the bottom navigation panel

3. Tap on the Bridge tab

4. Choose the networks you’re transferring to and from

5. Select the token you’d like to transfer

6. Input the transfer amount

7. Tap Transfer to view the transaction details in the confirmation page

8. Tap Confirm to Transfer to proceed with the transaction

9. Enter your passcode and 2FA code

10. View your transaction details

11. You’ll be notified when the transaction is complete

12. View your transaction details in Transaction History

Which networks and tokens are supported?

Network

Token

Ethereum ⇔ Cronos

ETH, USDC, DAI, CRO, WBTC, LINK

BSC ⇔ Cronos

ADA

Dogecoin ⇔ Cronos

DOGE

Polygon ⇔ Cronos

MATIC, USDC, USDT

Stellar ⇔ Cronos

XLM

How does Bridge (via Crypto.com) work?

Unlike Cronos Bridge, Bridge (via Crypto.com) is a centralised service powered by the Crypto.com App. The following steps will take place when you initiate a transaction using Bridge (via Crypto.com):

  1. The Crypto.com DeFi Wallet will send the tokens to your Crypto.com App account address from the source network

  2. After you receive the token deposit in the Crypto.com App, it will be automatically withdrawn to your DeFi Wallet in its destination network

  3. You can check your balance in the token’s page

What fees do I need to pay for using Bridge (via Crypto.com)?

  • A network fee is charged to send tokens from the source blockchain, and the amount depends on the current network conditions.

  • A service fee is charged when the token is withdrawn from the the Crypto.com App. Please refer to this page to view the withdrawal fees for each token.

Is there a minimum transfer amount for Bridge (via Crypto.com)?

To process your Bridge (via Crypto.com) transaction, there is a minimum transfer amount for every supported token. This is equal to the token’s minimum withdrawal amount. For more details on minimum withdrawal amounts, refer to this page.

Why is my transaction incomplete?

An incomplete transaction means that your tokens are held in your Crypto.com App account. This could be a result of any of the following:

  • The amount that you are bridging is beyond your withdrawal limit

  • You changed the connected wallet before the transaction was completed. For example, if you initiate a Bridge (via Crypto.com) transaction from Wallet A but connect Wallet B to your Crypto.com App account thereafter, Wallet A’s Bridge (via Crypto.com) transaction will fail.

Please reach out to our Customer Support Team at ​​[email protected] or via the Crypto.com App's in-app chat. Alternatively you can log in to the Crypto.com App and manually withdraw your crypto to your DeFi Wallet.

Where can I check my transaction history?

You can view your transaction history in the Crypto.com DeFi Wallet’s Transaction History page. If you’d like to view a specific token’s transaction history, you can navigate to its page. However, if you’re viewing your transaction history in this manner, the records will not display how the tokens were transferred.

Did this answer your question?