What is the Rewards+ program?
The Rewards+ program enhances your Crypto.com App experience with a progressive reward system. As you reach each Station, you unlock exclusive benefits, trading rebates, and more, making your journey on our platform even more dynamic and fulfilling.
Who can participate in the Rewards+ program?
Crypto.com App approved users except for citizens and residents of the United Kingdom.
How do I join the Rewards+ program?
You’re automatically enrolled in the Rewards+ program upon creating a Crypto.com App account.
Are there any costs associated with joining the Rewards+ program?
Joining the Rewards+ program comes with no additional costs. It’s a perk of being part of our community.
What benefits do I get at each Station?
Every time you reach a higher Station, you unlock a new set of benefits* — the more you trade, the further you go:
Trading rebates**
*Subject to jurisdictional limitations
**Excluding all BTC, ETH, and stablecoin pairs trading.
***The additional Crypto.com Card spending rewards benefit will be removed from the Rewards+ program on 5 December 2024. Check out the Level Up program to learn more about earning with the Crypto.com Card.
How do I reach a higher Station and unlock more benefits?
To reach a higher Station, you must fulfil its requirements based on:
Your trading Badge rank
Your cumulative CRO rolling balance over 30 days*
Either your cumulative spot (buy/sell) volume in the Crypto.com App** over 30 days or the cumulative number of your open/closed Strike Option contracts over 30 days
*This figure is calculated by averaging your daily CRO balance over the past 30 days
**Excluding all BTC, ETH, and stablecoin pairs.
What Rewards+ benefits can I enjoy as a Level Up member?
New Level Up members* will be automatically upgraded to a minimum Rewards+ Station based on their CRO lockup amount:
Tier | Minimum Rewards+ Station |
Midnight Blue | - |
Ruby Steel | 3 |
Royal Indigo / Jade Green | 5 |
Frosted Rose Gold / Icy White | 8 |
Obsidian | 10 |
If you are an existing Level Up member*, you must meet the CRO lockup requirement to enjoy the Rewards+ Station upgrade. Learn more about Level Up here.
*New Level Up members are users who applied for a Crypto.com Card on or after 6 November 2024, while existing Level Up members are users who applied for a Card before the aforementioned date.
Is there a maximum Station I can reach in the Rewards+ program?
You can climb all the way to Station 20. As you progress through the Stations, associated benefits continue to grow, providing you with an enhanced experience.
How is my CRO balance calculated for the CRO balance quest?
The CRO balance for the quest is calculated based on your CRO balance in your wallet (available balance), Earn, Staking, Supercharger (Crypto.com App only) and lockup.
Your CRO balance for the CRO balance quest is calculated based on the average of your CRO balance over the last 30 days. For instance, if you buy $30 worth of CRO today, your quest CRO balance immediately increases by $1 and not $30. Thereafter, your quest CRO balance will continue to increase by an additional $1 each day until day 30, ensuring it reflects the average CRO amount you've held over the past 30 days.
What is the process to claim the benefits?
As soon as you fulfil the requirements for a new Station, head to the main menu > Missions > Rewards and tap Activate. Your benefits will be instantly delivered.
Is there an expiration date for claiming the benefits?
There isn’t an expiration date. However, if you no longer meet the requirements for a particular Station, you won’t be able to claim the associated benefits.
Where can I track my progress?
Simply go to Missions from the main menu to view your current Rewards+ Station and the upcoming Stations.
Can I share or transfer my benefits to someone else?
Sharing or transferring benefits is not supported. The benefits are designed exclusively for the account holder as a testament to your individual achievements and a reflection of your unique journey and successes on our platform.
Once a Station is reached, is it possible to be downgraded to a lower one?
Yes. To continue enjoying the benefits of a Station, you must maintain its requirements.
Why do I not see any quests related to Strike Options?
Strike options are currently only available in the US.
What benefits do I get in Rewards+ if I hold a Loaded Lion NFT?
Users who hold a Loaded Lions NFT will automatically be upgraded to the next Rewards+ Station.
How do I know if I am receiving the upgrade from holding a Loaded Lion NFT?
If you see a purple ‘Loaded Lions’ badge on your Rewards+ screen, it means that your Rewards+ Station has been upgraded and the increased benefits have been applied.
I just got a Loaded Lions NFT, but why haven’t I been upgraded to a higher Station?
The addition of the Loaded Lions NFT to your account may take up to 24 hours to be reflected in Rewards+. Additionally, please ensure you are using the most updated version of the Crypto.com App.
If you still do not see changes to your Rewards+ Station, please contact Customer Support at chat.crypto.com.
I see the Loaded Lions badge, but why haven’t I been upgraded to a higher Station?
Once you have received the Loaded Lions upgrade, your Rewards+ screen will show Quests based on the previous Station. For example, at Station 6 (with Loaded Lions), you would see the same Quests as Station 5 (without Loaded Lions).
Rest assured that as long as you see the purple ‘Loaded Lions’ badge on your Rewards+ screen, it means that the additional benefits have been applied.