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How to Deposit Crypto into the Crypto.com App/Web
How to Deposit Crypto into the Crypto.com App/Web

Information on crypto deposit settings and blockchain confirmations

Updated over 2 weeks ago

Which cryptocurrency deposits are accepted in the Crypto.com App?

Trying to deposit a non-supported token may result in the loss of tokens.

Refer to this article for the list of supported cryptocurrency deposits. Always make sure that you are sending your cryptocurrency to the correct address, as crypto transactions are irreversible.

If you’re making your first deposit to your Crypto.com App, try sending a small amount of crypto first to familiarize yourself with the process and make sure that everything works correctly.

How to Deposit Crypto?

In the Crypto.com App: 

  1. Tap on “Deposit” > “Crypto”

  2. Select the cryptocurrency you want to deposit 

  3. A pop-up will appear with your deposit address and its QR code. 

Please note

  • Your deposit address for ETH and ERC-20 tokens* is exactly the same.

  • XRP, BNB, EOS & XLM, ATOM, BAND, CRO(Native), STX, KAVA, RUNE, and LUNC deposits require both the destination tag/memo and deposit address.

  • A destination tag is referred to as Memo Text or Memo ID in Stellar (XLM) terminology.

  • Stellar (XLM) "account merge" transfers are not supported and are not considered deposits.  Merging XLM accounts to Crypto.com will result in your funds being unrecoverable.

  • Please ensure BRC20 tokens are deposited into your newly generated Taproot address (starting with bc1p). Bitcoin Ordinals, including BRC20 tokens, deposited to your BTC address (starting with "3") may not be recoverable.

  1. Click on "Deposit" on the Home page

  2. Select the coin you’d like to deposit and the network you’d like to deposit on

  3. Your deposit details will then be displayed; copy the details and paste them into the platform you are making the deposit from

In your External Wallet: 

1. Copy and paste the address to your crypto wallet (or scan the QR code) as the receiving address (you can also send it to yourself or your friends by tapping the Share button). 

2. Select the amount of crypto you want to deposit and submit/broadcast the transaction. Remember that to transfer ERC-20 tokens, you must have some ETH in your wallet to pay the transaction fees.

Where is My Crypto Deposit?

Once the transaction is on the blockchain, it will take the following number of confirmations for the deposit to appear in your Crypto.com App: 

Network

Deposit Confirmations

Acala (ACA)

30

Akash Network (AKT)

15

Algorand (ALGO)

1

Aptos (APT)

200

Arbitrum Nova

300

Arbitrum One

15

Archway (ARCH)

150

Ark (ARK)

60

Arweave (AR)

20

Astar (ASTR)

60

Cosmos (ATOM)

20

Avalanche (AVAX)

10

Avalanche C-Chain

60

Axelar (AXL)

5

Band Protocol (BAND)

15

Base

64

Bitcoin Cash (BCH)

5

BNB Beacon Chain (BEP2)

6

Bittensor (TAO)

5

Blast (BLAST)

30

Bitcoin Ordinals (BRC20)

2

BNB Smart Chain (BEP20)

60

Bitcoin (BTC)

2

Canto (CANTO)

100

Cardano (ADA)

30

Casper (CSPR)

6

Celestia (TIA)

15

Chia Network (XCH)

2

Cronos (CRO)

15

Cronos PoS Chain (CRO)

1

Cronos zkEVM (zkCRO)

10

DigiByte (DGB)

60

Dogecoin (DOGE)

50

Polkadot (DOT)

10

dYdX (DYDX)

20

Dymension (DYM)

20

MultiversX (EGLD)

5

Enjin (ENJ)

60

EOS (EOS)

1

Ethereum (ERC20)

64

Ethereum Classic (ETC)

3000

EthereumPoW (ETHW)

4000

Fantom (FTM)

60

Fetch.ai (FET)

15

Filecoin (FIL)

910

Flare (FLR)

150

NEO3

5

Hedera Hashgraph (HBAR)

300

Helium (HNT)

2

ICON (ICX)

3

Injective (INJ)

400

Internet Computer Protocol (ICP)

1

IoTeX (IOTX)

10

IRISnet (IRIS)

15

Juno (JUNO)

15

Kadena (KDA)

30

Kava (KAVA)

15

Klaytn (KLAY)

6

Kusama (KSM)

100

KYVE Network (KYVE)

10

Lisk L2

30

Litecoin (LTC)

12

Lukso (LYX)

64

MiL.k (MLK)

100

Metis (METIS)

30

Mina Protocol (MINA)

20

Moonbeam (GLMR)

30

Moonriver (MOVR)

30

MXC Layer-3 zkEVM

30

Nano (XNO)

1

Near (NEAR)

6

Nervos Network (CKB)

25

Neutron (NTRN)

150

Numbers Protocol (NUM)

6

Oasys (OAS)

12

Harmony (ONE)

12

Ontology (ONT)

6

Ontology Gas (ONG)

6

Optimism (OP)

100

Oraichain (ORAI)

150

Osmosis (OSMO)

15

Polygon

256

Polymesh (POLYX)

30

Qtum (QTUM)

23

Ravencoin (RVN)

200

Ronin (RON)

200

Shiden Network (SDN)

30

Sei (SEI)

100

Siacoin (SC)

6

Solana (SOL)

300

Songbird (SGB)

128

Starknet (STRK)

6

Stellar (XLM)

5

Stratis EVM (STRAX)

4

Stacks (STX)

15

Sui (SUI)

1

Terra (LUNA2)

15

Terra Classic (LUNC)

15

Tezos (XTZ)

30

Theta Network (THETA)

12

THORChain (RUNE)

15

TON (TON)

10

Vara Network (VARA)

180

VeChain (VET)

12

WAX (WAXP)

1

WEMIX (WEMIX)

200

XPLA (XPLA)

300

XRP

20

ZetaChain (ZETA)

40

Zilliqa (ZIL)

1

zkSync Era (ZK)

1

When it does, you will receive an email notification about the successful deposit.

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