What are NFTs?

NFT stands for ‘non-fungible token’, which represents unique, irreplaceable assets that live on the blockchain. In-game assets, digital art, and collectible-related projects are the most prominent NFT use cases today.

In contrast, fungible assets have units that are interchangeable with one another, such as a Bitcoin or dollar bill.

How do I access NFTs in the Crypto.com App?

You can start the exciting journey of discovering the NFT assets available on Crypto.com NFT by tapping the Crypto.com NFT banner on the Crypto.com App home screen.

Which Crypto.com NFT features can I access in the Crypto.com App?

Once your Crypto.com App and Crypto.com NFT accounts are connected, you’ll be able to access the features below:

Buy and sell NFTs

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Make an offer / Place a bid

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Request a payout of your NFT balance to the Crypto.com App *

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Use your Crypto.com App account to make payments **

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Apply to become a creator and mint your own NFTs

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Cross-chain NFT withdrawals (e.g. Ethereum)

Coming soon

Note:

* Based on the refund currency selected in your Crypto.com App Settings, with USDC being the default

** CRO, BTC, ETH, USDT, USDC, TUSD, TGBP, and FIL Wallet

How do I connect my Crypto.com NFT and Crypto.com App accounts?

Follow the simple steps below to connect your accounts:

1. Existing Crypto.com NFT users

  • On the Crypto.com App home screen, tap Crypto.com NFT > Connect existing account

  • Enter your Crypto.com NFT password

  • Input the verification code that was sent to your inbox and tap Confirm Connection

2. New Crypto.com NFT users

  • On the Crypto.com App home screen, tap Crypto.com NFT > Get Started

  • Enter a username and password for your Crypto.com NFT account

  • Tap Confirm to create and connect your Crypto.com NFT account

You can also watch this step-by-step video guide: https://youtu.be/Qc2i65ehdHg

Why is my Crypto.com NFT username being rejected?

Please note that usernames must not be harmful, abusive, racially or ethnically offensive, sexually explicit, defamatory, infringing any intellectual property rights, or invasive of personal privacy rights.

By creating an account on Crypto.com NFT, you agree that Crypto.com reserves the full rights and discretion to reject usernames that are not in accordance with the guidelines above.

How do I make a purchase?

After connecting your Crypto.com NFT account to the Crypto.com App, you’ll be able to use the available balance in your Crypto Wallet to purchase the NFTs you love.

Here’s a step-by-step video guide: https://youtu.be/yrnyatGHvDM

You can check out using your CRO, BTC, ETH, USDT, USDC, TUSD, TGBP, and FIL Wallet, with more payment options to come. To view your transaction history, go to Account > Transaction History from the top left hand corner of the App screen.

How are sales items priced?

Sellers can select one of two pricing models when they list an NFT for sale:

Fixed Price Model

  1. The seller sets a fixed price for the item.

  2. The buyer purchases the item at its fixed price.

Auction Model*

1. The seller puts an item up for auction by inputting the end date and the minimum bid amount.

2. The buyer places a bid, which has to be higher than the previous highest bid by 5% or USD 10, whichever is higher. Please note the highest bidder cannot cancel his/her bid.

3. Sellers can choose to end the auction earlier by a) canceling the auction, and the current top bidder gets a refund, or b) terminating the auction early, and the current top bidder wins the bid**. When the auction ends, the current top bidder wins the bid. If it ends without any bids, the item goes back to the ‘Not for sale’ status.

* Each edition can have a standalone auction, meaning that a collectible with 100 editions can at most have 100 auctions happening simultaneously.

** Auctions cannot be canceled or terminated by sellers within 24 hours prior to the expiration time.

Why was my purchase refunded?

Refunds occur when you get outbid in an auction or when you paid for an NFT/pack in a drop but failed to receive it. How the funds are returned depends on the initial payment method.

In the case you are outbid, the funds will be refunded to your Crypto.com App account, and the currency is based on the refund currency selected in your Crypto.com App Settings, with USDC being the default.

In the case of an order failure, where you paid for an NFT/pack during a drop but failed to receive it, the amount held up for the purchase will be released back to your Crypto.com App account.

Please note that all refunds will be subject to the exchange rate at the time of the refund in cases where the paid currency is different from the refund currency.

Geolocation

Crypto.com NFT is accessible via the Crypto.com App in the following geolocations:

American Samoa

Antigua & Barbuda

Argentina

Australia

Austria

Bahamas, The

Bahrain

Barbados

Belarus

Belgium

Bermuda

Brazil

British Virgin Islands

Bulgaria

Canada

Cayman Islands

Chile

Colombia

Costa Rica

Croati

Cyprus

Czech Republic

Curaçao

Denmark

Dominican Republic

Egypt

El Salvador

Estonia

Faroe Islands

Finland

Fiji

French Guiana

French Polynesia

France

Germany

Greece

Greenland

Guadeloupe

Guam

Guatemala

Guernsey

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Ireland

Isle of Man

Israel

Italy

Japan

Jersey

Jordan

Kenya

Korea, South

Kuwait

Latvia

Liechtenstein

Lithuania

Luxembourg

Macedonia (North Macedonia)

Malaysia

Malta

Martinique

Mexico

Monaco

Netherlands

Netherlands Antilles

New Caledonia

New Zealand

Nigeria

Norway

Oman

Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Reunion

Romania

Russia

Saint Kitts and Nevis

Saint Lucia

Saint Martin

Saudi Arabia

Serbia

Seychelles

Sint Maarten

Slovakia

Slovenia

South Africa

Spain

Sri Lanka

St Pierre & Miquelon

Sweden

Switzerland

Taiwan

Thailand

Trinidad & Tobago

Tunisia

Turkey

Turks & Caicos Islands

Ukraine

United Arab Emirates

United Kingdom

United States

US Virgin Islands

Uruguay

Vietnam

Further information

You can refer to the following articles for further information regards to Crypto.com NFT

Setting up your Anti-Phishing code for Crypto.com NFT - https://help.crypto.com/en/articles/5846320-anti-phishing-code

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