All Collections NFT
Getting Started - NFT
Getting Started - NFT

Basic information about using the NFT platform

Support Specialist avatar
Written by Support Specialist
Updated over a week ago

What are NFTs?

NFT stands for a non-fungible token, which represents unique, irreplaceable assets that live on the blockchain. In-game assets, digital art, and collectible-related projects are the most prominent NFT use cases today.

In contrast, fungible assets have units that are interchangeable with one another, such as bitcoin or the dollar bill.

What can I find on NFT?

You can find highly-curated NFTs from some of the most popular and well-regarded creators and brands in our drops – time-based events where such exclusive pieces of content are initially released to the public.

Furthermore, you can also browse and purchase curated NFTs that were previously dropped, as well as a variety of other NFTs created by users in our open marketplace.

How do I sign up for NFT?

For users with a App account, simply complete the sign-up / login with one simple scan from your App. (This and the following steps are only applicable to the US currently. We are working to include other regions, stay tuned!)

  1. Click the “Sign Up” / “Sign In” button within the navigation bar to go to the NFT onboarding page

  2. Go to Settings in the App and Click on the QR Code icon

  3. Scan the QR code displayed on the NFT onboarding page. If this is your first time scanning this QR code, you will need to allow the App to access your camera and accept the NFT Terms & Conditions

  4. Click “Authorize” on the App and enter your passcode

For users without a App account:

Click the “Sign up” button in the top right corner of the homepage, or use the link here. To create an account, all you need is to enter your email address and set up your password. You are required to verify your email address and phone number, provide your full name and set up a username to complete your registration.

Why do I need to verify my account?

Verifying your account will allow users to gain full access to NFT features, including buying and selling NFTs, applying to become a creator and self-minting NFTs on our platform, etc.

How do I verify my account?

There are two ways to verify your account. We recommend you to sign-up for a App account / activate your existing App account, but if you don’t have a App account, you can still verify with your phone number.

Method 1: Sign-up for a App account / Activate your existing account (Recommended)

  1. Download the App (Click here).

  2. Sign-up for / Login to your App with your email address registered on NFT.

  3. Verify your email and phone number as instructed in the App.

  4. Provide identity proof to complete the full registration process in the App.

  5. Once the KYC process for your App account has passed, it will be activated, and your associated NFT account will automatically be verified.

*Your App account email must match your NFT account email.

Method 2: Phone verification

  1. Go to Edit Profile under Settings.

  2. Scroll down to the Phone Number section, choose your country code from the drop-down menu, enter your mobile phone number, and click “Save.”

  3. Input the 8-digit verification code sent to your phone and Submit.

Note that phone verification only allows for limited access to NFT features. For full access to our platform, you are required to have an active App account. You can sign up for the App account using the link here, and activate the account by completing the verification in the app.

Here are lists of features enabled by each of the two verification methods:


With an activated App Account

Phone verification

Buy and sell



Make offers/bids in auctions



Payout NFT balance to the App



Use the NFT account balance for payment



Apply to become a creator



What are the rules for a NFT username?

The username which you choose must not be: harmful, abusive, racially or ethnically offensive, sexually explicit, defamatory, infringing any intellectual property right or invasive of personal privacy rights. By creating an account on NFT, you agree that we maintain the full rights and discretion to change your username.

Can I sign up with my existing account?

We are working to integrate NFT and the App, which will allow existing App users to access the NFT platform without registering a separate account. Stay tuned!

How can I become a creator on NFT?

We’re building a global canvas for your creative vision—let’s have a conversation about what you want to bring to life as an NFT. Please get in touch with us and we will guide you through the requirements and give you all the information you need to become a creator.

How do I change languages? NFT supports the following languages:

  • Bahasa Indonesia

  • Dansk

  • English

  • Español

  • Français

  • 한국어

  • हिन्दी

  • Italiano

  • Magyar

  • Polski

  • Português

  • Русский

  • Română

  • Svenska

  • Tiếng Việt

  • Türkçe

  • 繁體中文

In order to select your preferred language on NFT:

  1. If you are accessing via a desktop browser, directly click the language displayed on the right of the navigation menu.

    If you are accessing via a mobile device, click the hamburger icon on the left to first open up the navigation menu. Then, click the language displayed at the bottom of the navigation menu.

    For example, click "English".

  2. Upon clicking the language, you should see a modal with all the supported languages. Click on the desired language from the menu.

  3. The interface should now be in the language of your choice.

Are any Geo-Restrictions applied to NFT?

Yes. Citizens located in, under the jurisdiction of, or that are nationals or residents of any of the following countries, states and/or jurisdictions are restricted from using the NFT Platform:

  • Afghanistan

  • Bangladesh

  • Bolivia

  • Burma

  • Burundi

  • Central African Republic

  • China

  • Democratic Republic of Congo

  • Cuba

  • Ecuador

  • Eritrea

  • Guinea

  • Guinea-Bissau

  • Iran

  • Iraq

  • North Korea

  • Kyrgyzstan

  • Lebanon

  • Liberia

  • Libya

  • Mali

  • Namibia

  • Nepal

  • Russia

  • Somalia

  • Sudan

  • Syria

  • Ukraine - Crimea Region

  • Ukraine - Donetsk Region

  • Ukraine - Kherson Region

  • Ukraine - Luhansk/Lugansk Region

  • Ukraine - Zaporizhzhia Region

  • Venezuela

  • Yemen

  • Zimbabwe

I need some help. How can I contact support?

Most of your questions relating to NFT can be found in this FAQ. You can also reach out to us at [email protected].

Did this answer your question?