BTC Withdrawals

Information on Bitcoin withdrawals from the App

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Written by Support Specialist
Updated yesterday

Minimum & Maximum Limits

Please check the Fees & Limits section in the app’s menu > Settings > About page, for the most current info on the minimum withdrawal amounts and fees.

The maximum withdrawal limit for all cryptos is BTC 10 (or equivalent) on a 24-hour rolling basis.

Withdrawal Addresses

Withdraw to any BTC address type (including but not limited to SegWit addresses). It allows customers to utilize our platform for more secure BTC spending when withdrawing. (Spending BTC from SegWit addresses is considered more secure than from legacy addresses.)

Please refer to this article on whitelisting a BTC address for withdrawals.

Automated Withdrawals

In most cases, BTC withdrawals normally should take approximately 2 hours, subject to network conditions.

Note: Users’ BTC Wallet deposit addresses have changed due to the new infrastructure 

  • Please check any previously-stored/saved address locations and update to the new BTC address, which starts with 3.  

  • Deposit to P2SH-wrapped segwit addresses: Users can still deposit from legacy wallet providers who do not support native SegWit addresses yet, and be assured their funds stay in safely.

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