Currently the minimum withdrawal amount is BTC 0.005 and the withdrawal fee is BTC 0.0005. Maximum withdrawal limit for all cryptos is BTC 10 (or equivalent) on a 24h rolling basis. Please check the Fees & Limits section in the app’s Settings, for the most current info. 

  • Automated BTC withdrawals: Withdrawal requests will be processed without human intervention once our advanced risk system approves them, reducing the processing time from +1 working day to approximately 1 hour, subject to network conditions.
  • Withdraw to any address type (including but not limited to SegWit addresses): It allows customers to utilize our platform for more secure BTC spending when withdrawing. (Spending BTC from SegWit addresses is considered more secure than from legacy addresses.)
  • Deposit to P2SH-wrapped segwit addresses: Users can still deposit from legacy wallet providers who do not support native SegWit addresses yet, and be assured their funds stay in safely.

Note: Users’ BTC Wallet deposit addresses have changed due to the new infrastructure (App version 3.17 or higher is required)

Please check any previously stored/saved address locations and update to the new BTC address, which starts with 3.  

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