24-hour Withdrawal Lock

Information about the 24-hour withdrawal lock on the Crypto.com App

Support Specialist avatar
Written by Support Specialist
Updated over a week ago

To safeguard your funds, you are recommended to enable the 24-hour withdrawal lock, which protects your account by disabling withdrawals for 24 hours to addresses that have been newly whitelisted.

Please note that you will not be eligible for the Account Protection Programme (if applicable) while this feature is disabled

To enable the 24-hour Withdrawal Lock:

1. Open the Menu and go to “Settings”

2. Click “24-hour Withdrawal Lock” under the “Security” tab

3. Toggle on the 24-Hour Withdrawal Lock

To disable the 24-hour Withdrawal Lock:

1. Open the Menu and go to “Settings”

2. Click “24-hour Withdrawal Lock” under the “Security” tab

3. Toggle off the 24-Hour Withdrawal Lock

4. Click “Disable” to confirm your decision

5. Enter your passcode or confirm using a biometric ID.

Important: Disabling the Lock will take effect in 24 hours.

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