What is Crypto.com Private?
Crypto.com Private* is a set of crypto-related services and benefits tailored for our Frosted Rose Gold, Icy White or Obsidian cardholders which include:
Priority access to Crypto.com’s self-published research reports.
How do I get the research report?
The research report will be sent together with the monthly newsletter which is exclusive to Crypto.com Private users.
Each month, we will write a “Feature Article” surrounding a special theme. While some other research reports (e.g. Survey, Data) will be accessible publicly through our research hub, the “Feature Article” will contain more in-depth insights and analysis and will only be accessible by Private customers.
Assistance with estate handling related to Crypto.com assets.
How do I sign up for the inheritance service?
No sign-up is needed. In case of death of our users, beneficiaries should contact us, and we would advise the requirements based on the governing jurisdictions.
Access to top industry events
Crypto.com Private members can enjoy access to top crypto industry events, with priority access given to Obsidian cardholders.
Whenever there are event tickets available, users will receive an email with a form to fill in their information to obtain the tickets.
Priority customer support
Crypto.com Private members will receive priority assistance from our support team via in-app chat or email.
Added Rewards & Benefits
Please refer here for additional rewards & benefits for our Obsidian, Frosted Rose Gold and Icy White cardholders.
For more information on OTC block trades of CRO, please refer to the section below:
Crypto.com Private - OTC
Crypto.com Private Members* will have access to OTC block trades of CRO.
Why trade OTC?
For preferential rates on large size trades of CRO.
When can I make a request for an OTC trade?
Monday to Friday, 09:00-16:00 HKT, excluding public holidays.
How does it work?
Have sufficient funds in your Crypto.com App CRO wallet
Contact our support team via the in-app chat (during the period stated above)
Request for the amount of CRO with trading pair**
Price quote*** with a reference number will be provided
Once confirmed, the debit and credit of the funds in your Crypto.com App wallet will be completed usually within 1 hour.
** Price quotation requires sufficient funds in the app balance at the time of the request
***Price quoted has a validity of 3 minutes
Which trading pairs are supported?
CRO/BTC, CRO/USDT, CRO/USDC, CRO/PAX, CRO/TUSD
What is the minimum amount per trade?
USD 100,000 equivalent
What is the maximum number of requests for a price quote?
3 times for the same trading pair per hour
Can funds be debited from my Exchange account?
OTC service is offered exclusively for our Wallet App users, therefore funds will strictly be debited and credited to the user’s app balance.
Please refer here to how to transfer funds from the Exchange to the App instantly and without fees.