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Fee Credits

What are fee credits?

Fee credits are used to offset trading fees for eligible Spot and Derivatives instruments on the Crypto.com Exchange. They cannot be:

  • Transferred to third parties

  • Exchanged for other assets

  • Withdrawn from your account

  • Redeemed for, or converted to, fiat currency or digital assets

Fee credits have no cash or monetary value outside of their intended purpose.

How much are fee credits worth?

One fee credit is equivalent to US$1. For non-USD trading fees, the Exchange converts the fee amount to U.S. dollars using the index price.

Fee credits have no monetary value outside their intended purpose and cannot be converted to digital assets or fiat currencies.

How do I receive fee credits?

Fee credits are distributed to users following certain events, such as trading competitions and referrals. They are credited to your Master account and can be transferred to your Sub-accounts. Fee credits cannot be transferred to other users or to accounts outside your own Master account or Sub-accounts on the Exchange.

Do fee credits expire?

Yes. Fee credits can expire, and the expiration date is shown in the UI in your preferred time zone, unless otherwise specified in UTC.

In the user-balance API, fee credits appear under the fee-credit instrument. For a detailed breakdown of fee credit expiration, use the get-fee-credit-balances API.

Once fee credits expire, you can no longer use them.

How are fee credits used to offset trading fees?

Fee credits are automatically applied to cover your trading fees, so no opt-in is required. The system prioritizes fee credits with the earliest expiration date first.

1. Using credits to offset fees

Example:

You execute a trade that incurs a US$2 trading fee, and you currently have:

  • $5 in fee credits expiring on December 1, 2026

  • $10 in fee credits expiring on December 15, 2026

The trading fee is deducted from the $5 credit first because it expires earlier. Your remaining balance will be:

  • $3 in fee credits expiring on December 1, 2026

  • $10 in fee credits expiring on December 15, 2026

2. Using multiple credits to offset fees

You can use multiple fee credits in a single transaction to offset trading fees:

Example

You execute a trade that incurs a $16 trading fee, and you currently have:

  • $5 in fee credits expiring on December 1, 2026

  • $10 in fee credits expiring on December 15, 2026

  • $10 in your Wallet balance

The trading fee is deducted from the $5 credit first, then from the $10 credit. The remaining $1 is deducted from your Wallet balance, leaving you with a final balance of $9.

3. Using credits to offset fees in Sub-accounts

Fee credits apply at the account level. To offset fees on trades placed in a Sub-account, you must first transfer the credits from your Master account to your Sub-account.

Example:

  • You have $100 of fee credits in your Master account expiring on December 1, 2026, and no fee credits in your Sub-account

  • You want to place a trade in your Sub-account that incurs an estimated $5 trading fee, which you want to offset with fee credits

Transfer at least $5 in fee credits from your Master account to your Sub-account before placing the trade.

Notes:

  • Fee credits with the earliest expiration date are transferred first between accounts

  • If there are no fee credits in your Sub-account, trading fees will be charged in your fee token

How do I view my fee breakdown for past trades via API?

To get a breakdown of your past trading fees and fee credits used, call the private/get-trades API. You can view the fee breakdown in the following fields:

  • fees: The token amount deducted from your wallet balance

  • fee_instrument_name: The currency used to pay the trading fee

  • fee_credits: The amount deducted from your fee credit balance

How do I check my fee credit balance and details?

You can check your fee credit balance on the Crypto.com Exchange or via API.

On the Crypto.com Exchange

  1. Fee credit balance: From the home screen, go to the “profile” icon > “profile” > Wallet > Fee credits > Fee credit balance

  2. Spent credits: From the home screen, go to the “profile” icon > “profile” > Orders > Transactions > Instrument. Enter “fee-credit” in the “Search” field.

Via API

You can call the following APIs to check your fee credit balance and details:

  1. user-balance: Displays your total fee credit balance in real time

  2. get-fee-credit-balances: Displays a breakdown of your fee credit balance, but it does not reflect your balance in real time. Your balance is updated daily at 12:00 UTC.

What do the displayed transaction types mean?

The following transaction types indicate actions taken on your fee credits:

  • ADMIN_TRANSFER_CREDIT: Fee credits were distributed to your account

  • TRADE_FEE: Fee credits were used to offset trading fees

  • ADMIN_TRANSFER_DEBIT: Fee credits have expired and were removed from your account

Expired fee credits will be removed from your account.

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