You can transfer your IRA account from another firm to Crypto.com IRAs. Currently, transfers of cash, stocks, and ETFs are supported and are facilitated through the industry-standard Automated Customer Account Transfer Service (ACATS), allowing for secure and seamless movement of assets between financial institutions. Transfers of crypto assets into your Crypto.com IRAs are not available yet, but this feature is coming soon.
To initiate a transfer, simply submit a request through the receiving firm, or from the Crypto.com App if you’re transferring assets out. Once your request is submitted, transfers typically take three to seven business days to complete.
How do I transfer stocks and ETFs into my IRA?
Follow these steps to transfer stocks and ETFs into your Crypto.com IRAs:
On the Crypto.com App home screen, tap IRAs from the main menu
Tap Deposit > Transfer from another IRA
Select the financial firm you are transferring assets from
If the financial firm supports Plaid:*
Sign up for or log in to Plaid
Select the applicable IRA
For accounts containing only stocks and ETFs, you can choose a full account transfer
For accounts containing other assets, you can do a partial transfer by selecting specific assets and amounts.
If the financial firm does not support Plaid, or did not select Plaid
Enter the details of the account you are transferring from. Your account number is usually on your account statement. Refer to our guide for account number formats of common financial firms.
Make sure the name on the transferring account matches the name on your Crypto.com IRAs
Select which assets and how much of each you want to transfer.
If you can’t find the financial firm on the list:
Enter the Depository Trust Company (DTC) number for the account you are transferring from
Enter your account transfer details manually
Review all transfer details and tap Confirm to submit your transfer request.
*Plaid is a secure, user-friendly service that helps us collect your account information and streamline the transfer process. For more details, please refer to this announcement.
What assets can I transfer into my Crypto.com IRAs?
You can transfer stocks and exchange-traded funds (ETFs) to your Crypto.com IRAs. Transfer of other assets like mutual funds, bonds and crypto are not supported at the moment.
How long does it take to transfer my stocks and ETFs into my IRA?
Transfers usually take three to seven business days to process through the originating firm and the Automated Customer Account Transfer Service (ACATS) system. In some cases, it may take up to 28 days to complete.
If you have any questions, please contact us at chat.crypto.com.
What is the cost basis when transferring stocks and ETFs into my IRA?
Transferring stocks and ETFs from another firm into your IRA is not considered a taxable event and has no immediate tax implications. Crypto.com and our clearing partner, Apex Clearing, will provide all necessary tax documents (such as Form 1099-R) for your records.
The cost basis reported on your Form 1099-R will accurately reflect the original cost basis from your previous firm, ensuring your tax reporting remains correct.
To view your tax documents or account statements:
On the Crypto.com App home screen, tap IRAs from the main menu
Tap Account details > Tax documents or Account statement
How does the transfer fee reimbursement for IRA work?
Crypto.com does not charge any fees for incoming account transfers. However, the originating firm may charge a fee, typically ranging from $75 to $100, for transferring your account out. To help cover this cost, we offer a reimbursement of $100 for the first three IRA transfers valued at over $2,000 each.
For complete details and eligibility, go to IRAs from the main menu and tap Deposit > Transfer from another IRA to view the details.
Why did my transfer fail?
Here are some common reasons that transfers fail, and how to resolve them:
Issue | Details | Solution |
Insufficient cash balance | The account you’re transferring from may not have enough cash to cover the transfer or the originating financial firm’s fee | Add funds or ensure your account balance can cover all fees before retrying |
Insufficient assets | There may not be enough assets in your account, or the quantity entered is incorrect | Double-check the asset quantities and confirm you’re not selling or transferring these assets elsewhere |
Transferring fractional shares | Fractional shares cannot be transferred via ACATS | Sell your fractional shares, then transfer your remaining assets |
Transferring from margin accounts | Transfers from margin to cash accounts may not be allowed | Consult the originating financial firm to convert your margin account to a cash account, and verify you’ve provided the correct account number |
Transferring from IRA to individual account | Transfers from an IRA account to a cash trading account are not permitted | Confirm you’re transferring between compatible account types and have used the correct account number |
Transferring from joint to individual account | Some transfers are restricted if account types don’t match | Contact the originating financial firm and our customer support for assistance |
Account holder mismatch
| The account holder information does not match your Crypto.com account | Update your account information or contact our customer support for assistance |
Recent Instant Deposit | Your Instant Deposits may not have settled yet | Wait for the deposit to settle before retrying your transfer |
Outstanding instructions | Pending activities, such as other transfer requests or IPO orders, can block a new transfer | Resolve any outstanding instructions before resubmitting your request |
Transfer canceled | If you canceled the transfer, you can resubmit the request | Start a new transfer request in the app or consult the originating financial firm for assistance |
Account restricted | Account restrictions from the originating financial firm can prevent transfers | Contact the originating financial firm and our support team to resolve any restrictions |
If you have any questions, please contact us at chat.crypto.com.
How do I transfer stocks and ETFs out of my IRAs?
A $100 transfer fee will be charged when you transfer securities from your Crypto.com IRAs to another IRA. You can initiate a transfer through the receiving firm. Once your transfer request is approved, it will be processed within seven business days.
Important Notes:
You may choose to transfer your assets either fully or partially out of your IRAs. Your assets will be locked during the transfer process.
Fractional shares cannot be transferred. You may liquidate your fractional shares before transferring the proceeds. If you request a full account transfer, your fractional shares will be sold for you and the cash proceeds will be sent to the receiving firm.
If you initiate a full account transfer, your account will be restricted and then closed after 90 days. If you wish to reopen your stock trading account in the Crypto.com App, please contact our customer support at chat.foriscapital.com for assistance.
If you have any questions, please contact our Customer Support team anytime on the Crypto.com App menu > Support > Contact Support. Our IRA Customer Support live chat team is there on Monday to Friday 8am - 6pm ET.