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Onboarding

To trade prediction markets and margined products on the Crypto.com Exchange, you must activate a dedicated Derivatives account. US regulations require funds used for futures and event contracts to be held separately from other assets to keep them segregated and protected.

Eligibility and Account Activation

The Derivatives account is available to US residents who have completed identity verification on the Exchange. Even if you already use the Crypto.com Exchange for spot trading, a separate short one-time activation is required. You will be prompted to activate automatically when placing your first prediction or futures order, or you can initiate activation via Settings, Portfolio, or order form entry points on web and mobile.

During activation, you will provide the following information:

  • Background information: Employment status, nature of business, employer, annual income, liquid net worth, trading experience, objectives, marital status, and dependents.

  • Address and SSN: US residential address and Social Security Number (skipped if previously verified).

  • Qualifying questions: Affiliation status with regulated exchanges or FCMs, and financial interest declarations.

  • Agreements: Review and acceptance of account agreements and disclosures.

Application Status Definitions

Most applications are verified within seconds. Your application status reflects the current stage of processing:

Status

What it means

What to do

Activate account

Application not started or unfinished

Complete and submit the form

Verification pending

Application received and details are being verified

No action needed; email notification will follow

Resubmit

Address or SSN could not be verified

Check details carefully and resubmit

Proof of address required

Document needed to confirm residential address

Upload proof of address in app

In review

Application under manual review by the team

No action needed; email notification will follow

Unsuccessful

Unable to approve application

Contact Customer Support

Active

Derivatives account is open

Transfer funds and start trading

Trading event contracts on a CFTC-regulated exchange like CDNA is legal in the United States.

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