What is Instant Deposit on Crypto.com Exchange?
Instant Deposit allows eligible U.S. retail users to deposit USD via ACH and receive immediate trading access on Crypto.com Exchange while the bank transfer settles in the background.
This means you can trade instantly, but your funds and any assets purchased with those funds will be subject to withdrawal restrictions until settlement is fully completed.
Standard ACH and wire transfers are initiated from your banking app, whereas Instant Deposit is initiated directly from the Crypto.com Exchange platform.
How to make an Instant Deposit?
Setting up USD fiat transfers
USD fiat transfers can be activated in either the Wallet or Payment pages.
Wallet page
Click Wallet in the left navigation panel and select Deposit in the USD row under the Coin column.
Select Bank Transfer in the pop-up window
Read and accept the Terms and Conditions
You may be asked to provide additional information for the KYC process
USD transfers will be automatically activated once the KYC process is complete
Payment page
Click Payment after clicking the top right profile icon. Select the Transfer Method tab
Select Activate in the USD row
Read and accept the Terms and Conditions
You may be asked to provide additional information for the KYC process
USD transfers will be automatically activated once the KYC process is complete
Activating USD transfers may take a few minutes. You can check its status by navigating to Payment > Transfer Method.
How to make a deposit:
After you have activated USD fiat transfers, go to the Wallet page
Click Deposit in the USD row under the Coin column and select Bank Transfer in the pop-up window
Select Deposit in the Instant Deposit row
Link a bank account via Plaid if you have not done so.
Select a successfully linked bank account of your choice
Enter the amount you wish to deposit
Confirm the deposit
For seamless verification, ensure that your bank account name matches with your Crypto.com Exchange account name.
What are the deposit limits?
Daily and monthly ACH limits are shared between the Crypto.com App and Crypto.com Exchange. You can find the applicable deposit limits here.
For example:
If your daily limit is $3,000
You deposit $1,000 via Instant Deposit on the App
You can only deposit up to $2,000 via Instant Deposit on the Exchange that same day
Is there a fee for Instant Deposit?
Crypto.com does not charge fees for Instant Deposits, but your bank may apply a processing fee. Please reach out to your banking institution for more information regarding this fee.
Can I withdraw funds from an Instant Deposit immediately?
No. Any value credited via Instant Deposit is restricted from withdrawal for 7 business days, regardless of whether it remains in USD or has been traded to crypto.
This means:
If you keep the funds in USD, you cannot withdraw that amount
If you buy crypto, the equivalent value in crypto is also restricted
For example:
You deposit $1,000 via Instant Deposit
You buy $1,000 of BTC
You cannot withdraw that $1,000 worth of BTC until the ACH settles
How long does settlement take?
ACH Instant Deposits typically take up to 7 business days to fully settle with your bank.
During this period:
You can trade using the deposited amount
You cannot withdraw the deposited value, in USD or crypto form, until settlement is complete
What happens if my ACH settlement fails?
If your bank rejects or reverses the transfer:
The deposited amount will be removed from your balance
If this results in a negative USD balance, Crypto.com Exchange will automatically liquidate your crypto assets to cover the shortfall
To avoid liquidation:
Ensure you have sufficient funds in your linked bank account before initiating deposits
Avoid trading with Instant Deposit funds if your bank balance is uncertain
Monitor your wallet for pending ACH settlements
Can I make new ACH deposits if I have a failed settlement?
You may only make new Instant Deposits if your displayed USD balance is not negative and you are not under an ACH restriction.
If you have had multiple failed ACH settlements within a short period, your ACH access may be temporarily restricted.
General Questions and Tips
Why did my bank send small deposits and then withdraw the same amount?
When linking your bank account, your bank may perform a micro-deposit verification to confirm account ownership. This usually involves sending two small deposits, followed by a single withdrawal for the combined amount of those deposits.
You can view these transactions in the Exchange platform:
Deposit amounts:
Navigate to Wallet > USD > Deposit > Bank Transfer > Transfer History
Withdrawal amount:
Navigate to Orders > Transactions
This process is a standard security measure required by some banks to ensure that the linked bank account belongs to you.
How many bank accounts can I link to my Crypto.com Exchange account for USD transfers?
A maximum of five bank accounts can be linked to your Exchange account. You will need to delete one if you have reached your limit and would like to add a new bank account. Pending accounts count toward your maximum account limit. However, rejected accounts do not.
How do I delete a linked bank account?
Go to Payment > Bank Accounts via the top right profile icon to view your list of Verified, Pending, and Rejected bank accounts. You will see a Delete option next to the bank account. Click it to unlink the bank account.
What should I do if my linked bank account has expired?
If your bank account linkage has expired, you will need to delete the existing bank account and link it again using Plaid.
To do this:
Go to Payment > Bank Accounts via the top right profile icon
Delete the expired bank account.
Click Add bank Account and link the same bank account by following the original linking steps via Plaid.
How long does it take to activate USD fiat transfers?
Activation of USD transfers may take several minutes. You may check the activation status by going to Payment > Transfer Method. Please contact our Customer Support Team if you encounter any difficulties during this process.
What country is this feature available in?
This feature is currently available only within the United States.
Additional KYC Process for USD Transfers Activation
Why do I need to go through additional verification to activate USD transfers?
You may be required to provide additional information for the KYC process in compliance with your jurisdiction’s regulations.
What information do I need to provide during the additional verification process?
During the process, you may be required to provide your Social Security Number (SSN) and home address details for verification.
What is accepted as proof of address?
The following documents are accepted, and we may ask for other types of documents, depending on your circumstances:
Utility bills (electricity, water, gas, etc.)
Government correspondence
Bank/financial institution statements or letters
Statements or letters from an authorised insurer
If you choose to provide a credit card statement, please ensure that you mask the card number and other sensitive financial identification information.
For a seamless review and approval process, please ensure that the document you submit meets the criteria below:
Issued within the past 90 days
Clear image with legible text
Captured in full (includes all four corners)
Vertically aligned (portrait mode)
Matches the details you entered when submitting your address details for verification
How long does the address verification process take?
The duration of the address verification process varies depending on the availability and accuracy of the information provided, among other factors. Typically, the verification process is completed within five business days. You will be notified of the outcome via email. If your information is not verified after five business days, please contact our Customer Support Team.
You may check the status of the KYC process by going to Payment > Transfer Method.