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How to Set Up Your Digital Wallet? (EU)
How to Set Up Your Digital Wallet? (EU)

Information on Google Pay and Apple Pay configuration for EU-issued Crypto.com Visa Cards

Updated over 9 months ago

It only takes a few simple steps to add your Crypto.com Visa Card to Google Pay and Apple Pay:

Please note that the Google Pay and Apple Pay integration is only available for EU-issued Crypto.com Visa Cards (excludes UK-issued cards).

Linking your Crypto.com Visa Card to Apple Wallet via the Crypto.com App

1. Go to the Card tab

2. Tap Add to Apple Wallet

3. Tap Next

4. Accept the Terms and Conditions

5. Request an SMS one-time password (OTP)

6. Set up completed!

Linking your Crypto.com Visa Card via the Apple Wallet App

1. Go to your Apple Wallet app

2. Tap + in the upper right corner

3. Select Debit or Credit Card

4. Add your Crypto.com Visa Card

5. Fill in the details required.

7. Read and accept the Terms and Conditions

8. Set up completed!

Linking your Crypto.com Visa Card to Google Pay via the Crypto.com App

1. Go to the Card tab

2. Tap Add to GPay

3. Tap Add

4. Accept the Terms & Conditions

5. Request an SMS one-time password (OTP)

6. Enter your SMS OTP

7. Set up completed!

Linking your Crypto.com Visa Card via the Google Wallet app

1. Go to your Google Pay app

2. Select Payment Card

3. Scan your card or manually enter its details

4. Confirm your card details and tap Continue

5. Accept the Terms and Conditions

6. Request an SMS one-time password (OTP)

7. Enter your SMS OTP

8. Set up completed!

What if I did not receive my SMS OTP?

Please follow the steps below if you did not receive an SMS one-time password (OTP):

  1. Call the hotline shown on the back of your Crypto.com Visa Card: +33 1 76 42 00 95

  2. A live agent will assist you with your digital wallet registration. They will ask you to answer a brief series of questions to verify your identity.

  3. Once your identity is confirmed, the agent will pass your request to a customer service specialist for further assistance. They will inform you that the verification process is complete, and you may terminate the call.

  4. A confirmation SMS will be sent to your registered phone number within 48 hours.

  5. If you don't receive the SMS, please contact our support team via our in-app chat.

How to add a card to Apple Pay on your Apple Watch?

You can add a new debit or credit card or a card you previously used on a device associated with your Apple ID, directly from your Apple Watch or the Apple Watch app on your paired iPhone.

Add a card to Apple Pay on your Apple Watch:

  1. On your Apple Watch, open the Wallet app

  2. Scroll down and tap Add Card

  3. Tap Debit or Credit Card to add a new card, or tap Previous Card to choose a card that you previously added to the Wallet app

  4. Tap Continue

  5. Follow the on-screen instructions to enter your card information. Your bank or card issuer may ask you to provide additional information or download an app before approving your card for use with Apple Pay

Add a card to Apple Pay with the Apple Watch App on your iPhone:

  1. On your paired iPhone, open the Apple Watch app

  2. In the My Watch tab, tap Wallet & Apple Pay

  3. Tap Add Card

  4. Tap Debit or Credit Card to add a new card, or tap Previous Card to choose a card that you previously added to the Wallet app

  5. Tap Continue

  6. Follow the on-screen instructions to add your card

  7. Your bank or card issuer may ask you to provide additional information or download an app before approving your card for use with Apple Pay

*Users with Apple Watches managed with Family Setup may not be able to add cards directly on the Apple Watch.

Please refer to this article for other Digital Wallet FAQs.

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