Welcome Pack Program FAQ
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Written by Vance
Updated over a week ago

What is the Welcome Pack?

The Welcome Pack is a series of Missions that Crypto.com App users can complete in their first 90 days to earn up to US$500 worth of token rewards.

Why don’t I see the Welcome Pack in my app?

The Welcome Pack is available to new users in Austria, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, and the United States of America (except the state of New York).

To qualify for the Welcome Pack, both the document used for identity verification during your initial sign-up with Crypto.com and your current phone number must be from an eligible country.

How do I participate in the Welcome Pack?

Tap Missions from the main menu. Once you’re in, you can participate in the Welcome Pack Missions and earn token rewards worth up to US$500.

Are there any costs associated with participating in the Welcome Pack?

Participating in the Welcome Pack is free. It’s a perk of being part of our community.

What tokens will I receive for completing a Welcome Pack Mission?

You will be rewarded with these tokens in varying proportions for completing each Mission:

  • CRO


  • VVS

  • FER

  • MTD

I see that some of the token rewards I have earned are vesting. What does that mean?

The token rewards you earn for completing Welcome Pack Missions are either paid out instantly or vested and paid out monthly across 24 months. The Vesting Amount shown on the Welcome Pack screen shows the value of token rewards that will be distributed to you over time.

I understand that my token rewards for completing a Welcome Pack Mission will be paid out over 24 months, but I don’t think the monthly payment amount is correct.

To ensure consistency in payments, the payouts in the first 23 months are rounded down. Any remaining difference is then added to the final payout on the 24th month, ensuring the total amount paid over 24 months is correct.

For example, when you claim a $10 reward from a Welcome Pack Mission with a vested payout, the monthly payout will be $0.41 for the first 23 months. The payout for the last, 24th month will be $0.57 based on this calculation: $10 - ($0.41 * 23) = $0.57.

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