These FAQs apply if you reside in the UK. If you do not reside in the UK, please refer to one of these pages instead:
What is Crypto.com Prime?
Crypto.com Prime is a membership programme designed for high net worth traders.
Prime users enjoy unrivalled benefits across the Crypto.com App, including:
Up to 0.5% rebates for every trade
Zero trading fees
Support for large trades, limit orders, and up to 5x margin
Unlocked Level Up tier benefits
Up to US$1 million in account protection¹
Higher, zero-fee cash and crypto withdrawal limits²
24/7 priority customer support
A dedicated Relationship Manager (coming soon)
What are the requirements for Prime membership?
Crypto.com Prime membership is by invitation only. Eligibility is determined by Crypto.com at its sole discretion.
I am eligible for a Prime membership. How do I join the Prime programme?
Once you become eligible for Crypto.com Prime, a ‘PRIME’ button will appear in the top-right corner of the Crypto.com homepage.
Select this button to activate your membership and follow the steps below.
Tap the Prime icon on the top-right corner of the home screen | Review the Prime benefits and other benefits, and tap Join Prime
| Review and accept the Prime T&Cs, and tap Activate Prime | You are now a Prime member! |
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Once you’ve activated Prime, you’ll be able to view the membership screen.
What are the fees and limits applicable to Crypto.com Prime users?
As a Prime member, you enjoy unlimited cash and crypto withdrawal limits³.
Please refer to the Prime Margin Trading Help Centre article for limits applicable to margin trading.
Please refer here for the limits applicable to debit or credit card purchases of cryptocurrency, and Apple Pay purchases of cryptocurrency.
¹ The same minimum conditions for relief as the Account Protection Programme set out in this FAQ applies.
² Subject to the maximum permitted by your banking service providers’ account limits.
³ Withdrawal limits are subject to applicable laws and regulations. For USD and CAD, limits are $30M/month; for other currencies, withdrawals are unlimited.