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How to Apply for a Crypto.com Prepaid Card

Information on the application process, card issuance, delivery, and more

Updated today

What is the Crypto.com Prepaid Card?

The Crypto.com Prepaid Card is part of Level Up, our rewards programme designed to take your wealth to the next level. These beautifully crafted metal cards offer generous rewards paid in crypto, rebates on popular subscription services, and many other exclusive perks. Refer here for details on all the benefits.

Unlike traditional banks that often charge hundreds of dollars annually for metal cards, you can get your Crypto.com Prepaid Card for free:

  • No monthly fee*

  • No annual fee*

  • No setup fee

Important Note for US Users:

US users may be prompted to apply for a Crypto.com Visa Signature® Credit Card. If you are not eligible for the credit card, you can switch your application to the Crypto.com Prepaid Card.

*While the Crypto.com Prepaid Card itself does not have any monthly or annual fees, please note that subscribing to the Level Up program to access certain tiers or benefits may require a monthly or annual subscription fee. This Level Up subscription fee is separate from any requirements for holding or using the Crypto.com Prepaid Card.

How do I get a Crypto.com Prepaid Card?

First, sign up for the Crypto.com App and complete the onboarding process (download on iPhone or Android).

Next, follow these steps to apply for your card in the Crypto.com App:

  1. Go to Level Up in the top-right corner of the home screen or access it from the main menu.

  2. Explore the different plans and their benefits

  3. Select your preferred plan, Subscribe or Lockup, and confirm your selection:

    1. If you choose to subscribe, select your billing cycle and complete your payment

    2. If you choose to lock up or stake CRO, follow the on-screen instructions to complete the transaction

  4. On the Level Up screen, tap Start next to Crypto.com Card

  5. Proceed to apply for your Card

  6. Choose the colour of your card (for Pro and Private - US$50,000 plans only)

  7. Submit your residential address. Address proof requirements can be found here.

  8. Submit your card name

You will be notified when your virtual card has been issued, which you can use to start shopping online right away.

Once your virtual card has been issued, you can proceed to request a physical card by following these steps:

  1. Go to Card from the bottom navigation

  2. Tap More > Settings

  3. Tap Request Physical Card

A card issuance fee may apply. See here for details.

After you confirm your shipping address, we will ship your card as soon as possible. You can track its shipment status from the Card tab. The estimated shipping times are as follows:

Card Issuance Region

Estimated Delivery Time (Business Days)

Singapore

3 - 7

APAC

9 - 18

Australia and New Zealand

7 - 14

US

7 - 14

Canada

7 - 14

EU & UK

7 - 14

Brazil

11 - 14

Rest of the World

11 - 14

Please refer here for more information on virtual and physical cards.

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