Note: Depending on the jurisdiction you are based in, you will be required to either stake or lock up CRO tokens for 365 days.
How do I upgrade my Crypto.com Visa Card? (EU & UK)
1. Open the Card section in your Crypto.com App and click on the Level up tier icon
| 2. Select a Level Up tier to be upgraded to
| 3. Review the Level Up Lockup or Stake amount
|
|
|
|
4. Confirm the amount | 5. You’ve levelled up to the selected tier | 6. Then a Pop-up will appear asking you to upgrade your card, select Proceed |
|
|
|
7. The Upgrade is successfully requested! |
|
|
|
|
|
Note:
Requires App Version 3.50 iOS/Android or later.
The new lockup will reset the timer and another 12-month period will start.
Your new Crypto.com Visa card will have a different number. Please update related payment information accordingly i.e. Spotify, Netflix, etc. Please register a new Priority Pass™ account by following the steps here. Note that you need to use a different email address to register for a new Priority Pass™ membership.
You cannot upgrade your card if your submitted address proof is under review. Please wait for the review to be completed before upgrading.
Ensure that your existing Crypto.com Visa Card is not frozen. Funds from your existing card cannot be transferred to your new card if it is frozen.
For Crypto.com Visa cardholders with a NEW delivery address
Please follow the steps above and contact our Customer Support team with the request for an address change.
Relevant Articles: