1. Go to your MCO Wallet in the App
  2. Tap on Upgrade and follow the guided steps

For MCO Visa cardholders with no MCO staked:

  1. Go to your MCO Wallet in the App
  2. Tap on the Stake button and follow the guided steps

     3. Confirm to have your MCO Visa Card issued by tapping Upgrade

Note: 

  • Requires App Version 3.50 iOS/Android or later.
  • The new stake will reset the timer and another 6-month period will start.
  • Your existing MCO Visa card will need to be closed before a new one can be issued.
  • Your new MCO Visa card will have a different number.  Please update related payment information accordingly i.e. LoungeKey
  •  A card reissuing fee of EUR50/ GBP50* will incur.
  • This upgrade feature is not available if your submitted address proof is under review.  Please wait for the review to be completed before upgrading.

*The reissuing fee, applicable to existing cardholders, will be deducted from your current balance prior to your MCO Visa Card being closed.  Please top up your card wallet balance to EUR50/ GBP50 if your current balance falls below this minimum amount.

For MCO Visa cardholders with a NEW delivery address

Please follow the steps above and contact our support team thereafter with the request for an address change.

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