How to link your Crypto.com Visa Card
- Go to your Digital Wallet App
2. Select the option to ‘Add a new card’
3. Select your card type - Debit Card
4. Add your Crypto.com Visa Card
5. Complete the information required
6. Complete the information required
7. Read and accept the Terms & Conditions
8. Set up completed
Why does the card image in my wallet appear as the Obsidian Crypto.com Visa Card?
This is due to a limitation set by our digital wallet provider, we are only allowed to use one card art for our digital wallet.
What should I do if my Crypto.com Visa Card requires verification?
Please dial the hotline on the back of your Crypto.com Visa card:
- Call Center Hotline: +1 888-824-8817
- To verify your Crypto.com Visa Card for Apple/Samsung/Google Pay, please press ‘2’
- A live agent will assist you with your wallet registration
- The agent will ask you to answer a brief series of questions to verify your identity as the Cardholder
- Once your identity is confirmed, the agent will inform you that your request will be escalated to a customer service specialist for further assistance
- The agent will inform you that the verification process is complete and you may terminate the call
- A confirmation email from "[email protected]" will be sent to your registered email address within 24 hours