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How to Set Up Your Digital Wallet? (Australia)
How to Set Up Your Digital Wallet? (Australia)

Information on Apple Pay & Google Pay Wallet configuration for AU customers

Updated over 2 years ago

How to link your Crypto.com Visa Card to Apple Pay on your iPhone?

Linking your card via your Crypto.com app

1. Go to your Crypto.com app Card tab and access your card details

2. Select “Add to Apple Wallet”

3. Select “Continue”

4. Read and accept the Terms & Conditions

5. Request SMS OTP and verify.

6. Set up completed

Linking your card via Apple Wallet app

1. Go to your Apple Wallet App

2. Select the option to ‘Add a new card’

3. Select your card type - Debit Card

4. Add your Crypto.com Visa Card

5. Complete the information required

6. Complete the information required

7. Read and accept the Terms & Conditions

8. Set up completed

How to add a card for Apple Pay on your Apple Watch?

You can add a new debit or credit card, or a card you previously used on a device associated with your Apple ID, directly on your Apple Watch. You can also add a card with the Apple Watch app on your paired iPhone.


Add a card to Apple Pay on your Apple Watch:

  1. On your Apple Watch, open the Wallet app.

  2. Scroll down and tap Add Card.

  3. Tap Debit or Credit Card to add a new card, or tap Previous Card to choose a card that you previously added to the Wallet app.

  4. Tap Continue.

  5. Follow the steps on the screen to enter your card information and add your card.

  6. If necessary, verify your information with your bank or card issuer using the Apple Watch app on your paired iPhone. They may ask you to provide additional information or to download an app before approving your card for use with Apple Pay.


Add a card to Apple Pay with the Apple Watch app on your iPhone:

  1. On your paired iPhone, open the Apple Watch app.

  2. In the My Watch tab, tap Wallet & Apple Pay.

  3. Tap Add Card.

  4. Tap Debit or Credit Card to add a new card, or tap Previous Card to choose a card that you previously added to the Wallet app.

  5. Tap Continue.

  6. Follow the steps on the screen to add your card.

  7. If necessary, verify your information with the bank or card issuer. They may ask you to provide additional information or to download an app before approving your card for use with Apple Pay.

* Apple Watches managed with Family Setup may not be able to add cards directly on the Apple Watch.

Please refer to this article for other Digital Wallet FAQs.


How to link your Crypto.com Visa Card to Google Pay?

Linking your card via your crypto.com app

1. Go to your Crypto.com app Card tab and access your card details on the top right hand corner

2. Select “Add to Google Pay”

3. Select “Add”

4. Read and accept the Terms & Conditions

5. Request SMS OTP and verify.

6. Set up completed.

Linking your card via Google Pay app

1. Go to your Google Pay App

2. Select option “Add a payment method”

3. Select “Credit or debit card”

4. Scan your card or manually enter details

The Google Pay App will let you choose one of the following:

  • Take a photo of the front and back of your card

OR

  • Enter you card details manually

5. Confirm card details and press continue

6. Accept terms and conditions

7. Request SMS OTP

8. Fill in SMS OTP

9. Set up completed!


What if I do not receive SMS OTP verification?

Please dial the hotline on the back of your Crypto.com Visa card:

  1. Call Center Hotline: +61 2 7908 5798

  2. To verify your Crypto.com Visa Card for Google Pay & Apple Pay, please press ‘1’

  3. A live agent will assist you with your wallet registration

  4. The agent will ask you to answer a brief series of questions to verify your identity as the Cardholder

  5. Once your identity is confirmed, the agent will inform you that your request will be escalated to a customer service specialist for further assistance

  6. The agent will inform you that the verification process is complete and you may terminate the call

  7. A confirmation SMS will be sent to your registered phone number within 48 hours

  8. If you don't receive the SMS, please contact our support team


Please refer to this article for other Digital Wallet FAQs.

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