If you have an existing wallet created on other applications like Ledger, Metamask, or MyEtherWallet, you can easily import it by entering or copying your 12/18/24-word recovery phrase to Crypto.com Onchain. Alternatively, you can scan the QR code of the recovery phrase for your other wallets to import them even more quickly.
If you have an existing Crypto.com Onchain Wallet, you can also recover it by entering its 12-word recovery phrase.
A recovery phrase is a key to accessing your wallet and funds. It usually consists of 12/18/24 randomly generated words that are created when you first set up a wallet. Get your recovery phrase ready, either from your secret hiding place or an external application.
How to import your existing wallet to Crypto.com Onchain
When you launch your Crypto.com Onchain for the first time, you will see three wallet creation methods, tap [Import an existing wallet]
Set a passcode and enable biometrics ID
Paste or scan the QR code of the recovery phrase from the wallet that you’d like to import. Alternatively, enter your 12/18/24-word recovery phrase in the right order.
Tap [Restore] once you have confirmed that the recovery phrase is accurate
When your wallet is successfully imported, a pop-up message will appear
Why can’t I tap on the "Restore" button?
Please check whether there are any invalid words or spelling errors and ensure that you have entered at least 12 words. You may tap on a word bubble to edit it. If you’re copying the recovery phrase from another wallet, please make sure that the words are spelled correctly and in the right order.
Why do I see a message saying “unable to validate my recovery phrase”?
Please check whether the words are spelled correctly and in placed the right order. Additionally, ensure that you have entered the full 12/18/24-word phrase.