Crypto.com Onchain is designed to give you full control and secured custody of your crypto assets. We’re excited that you’ve chosen to embrace decentralization by using Crypto.com Onchain to safely and securely store your digital assets.
How to create your Crypto.com Onchain
1. Download the Crypto.com Onchain app
2. Select your wallet creation method
Create a new wallet
Note: If you already have an existing crypto wallet on other applications like Ledger, MetaMask, or MyEtherWallet, you can easily import it to Crypto.com Onchain with a 12/18/24-word recovery phrase.
3. Accept our Terms of Service and Privacy Notice
4. Create and confirm your passcode
5. Enable biometric ID verification
6. Your Crypto.com Onchain is ready!
7. You can edit your wallet name or change your avatar by tapping the edit button on the ‘Success’ page.
There is a 20-character limit for your wallet’s name
There are several default icons to choose from. Alternatively, you can set your NFT as an avatar in the Settings menu later on.
8. Back up your recovery phrase
Your recovery phrase is crucial as it is the master key to access your crypto assets. In the event of device theft, loss, or failure, your recovery phrase is the ultimate key to regain access to your funds by importing your wallet to another device. Crypto.com will not keep a copy of your recovery phrase and under no circumstance will we ask for it.
If you're not in a private space, please skip this step of the setup process. Access and write down your 12-word recovery phrase when you feel that you have sufficient privacy.
This step is not applicable to users who import an existing wallet
9. On the Home Screen, you can easily send, receive, and buy crypto. It takes just seconds to make your first transaction on the app.
Is the Crypto.com Wallet required in order to use the Crypto.com App or vice versa?
No, as the 2 apps are independent of one another, you don’t need to register for a Crypto.com App account in order to use Crypto.com Onchain. Nor is it required to have a Crypto.com Onchain to use the Crypto.com App.
If you are using both apps, you may optionally connect your Crypto.com App account to your Crypto.com Onchain to easily transfer funds from one app to another, or vice versa.
Important Note: If this is the first time you are connecting (or reconnecting) your Crypto.com Onchain to your Crypto.com App account, you will have to wait 24 hours before you will be able to withdraw any crypto from your Crypto.com App to your newly connected Crypto.com Onchain.
This 24-hour lock only applies to withdrawals. You will still be able to buy crypto through your Crypto.com Onchain immediately after connecting to your Crypto.com App account.
Why is Crypto.com Onchain not available in the App Store or Google Play?
Due to compliance regulations, unfortunately, we will not be able to distribute Crypto.com Onchain in crypto-sanctioned/prohibited countries or regions. Please visit this page as a reference for the list of countries/territories on crypto legality.
Why can't I download Crypto.com Onchain App on the App Store or Google Play?
Due to security concerns, the Crypto.com Onchain App is not supported on devices with an outdated OS to ensure all security features are enforced.
Please update your device's OS version before downloading the app.
Android 7.0 and above
iOS 12 and above
Why can't I proceed with wallet creation on a jailbroken/rooted device?
Due to security concerns, we do not support wallet creation on jailbroken/rooted devices. Please use a standard device to download the app and proceed with the wallet creation.
If you currently have other wallets on your jailbroken/rooted devices, we strongly advise you to delete the app and use a standard device instead.
Jailbroken devices allow applications to gain root-level access to run third-party apps that are not approved by Apple App Store/Google Play. If malware is installed on the device, it can escalate and gain root access - complete access to all of the data on the device, including your recovery phrase!
Apart from the risk of malware, jailbroken/rooted devices are often filled with bugs that could constantly crash your device and disable other important security features that are used to protect your wallet.