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Why am I not seeing the incoming funds yet?
Why am I not seeing the incoming funds yet?

Incoming funds balance missing on Crypto.com Onchain

Updated over a month ago

Please refresh your wallet by pulling down the screen on the home page to sync the latest balances and transactions.

Crypto received via blockchain network requires confirmation and the confirmation speed depends on how much your sender is willing to pay for the network fee. Your balance will be updated as soon as the first confirmation is received for the transaction.

Why am I receiving less than what my sender sent me?

Crypto received via blockchain network requires network fee and is usually deducted directly from the send amount.

You may view the transaction on Explorer to see the network fee involved by tapping on [View Status on Explorer] in the transaction details screen.

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