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Account Verification - Update for Existing Users
Account Verification - Update for Existing Users Exchange Changes Starting 31 December 2020

Support Specialist avatar
Written by Support Specialist
Updated over a week ago

We have changed our identity verification requirements on the Exchange for security purposes.

Starting 31 December 2020 00:00:00 UTC, all Exchange users must submit a valid identity document and photo in order to have full access to our Exchange services.

All Starter users must complete the verification process to avoid access restriction.

If you've already been verified at Advanced level, no further action is required.

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