How to sell Crypto to Fiat?

Please follow the steps below to sell crypto to Fiat:

  1. Open the app

  2. Tap on "Trade"

  3. Tap on "Sell"

  4. Select the cryptocurrency you'd like to convert to Fiat.

  5. Select the 'Fiat Wallet' option.

  6. On the Fiat Wallet window, you can enter the amount you wish to convert. (If you tap on the field where you enter the amount, the app will suggest the maximum amount you can sell.)

  7. You will see a confirmation window showing the actual current value of the coin in fiat money for 15 seconds. Please pay attention to that window as it shows the amount of fiat money you are getting for the coin at that time.

How do I withdraw my funds?

For regulatory reasons, you can only withdraw to the bank account that you used to deposit the funds, and the transfer method must also be the same. Please follow the steps below to initiate a withdrawal request:

  1. Open the App and tap “Transfer” → “Withdraw” → “Fiat”;

  2. Select the BRL balance and tap “Withdraw BRL”;

  3. Review the submission process and withdrawal limits, and tap “Withdraw Now”;

  4. Insert the withdrawal amount and select the bank account you are withdrawing funds to;

  5. Review and confirm the withdrawal request;

We will notify you once the withdrawal is processed. Please note that it takes an average of 2 business days for processed funds to be reflected in your bank account.

Withdrawal Channels

To guarantee the successful withdrawal of your funds, please make sure that your banking institution supports your selected transfer method. You can withdraw to your bank account using the same transfer method that you used to deposit the funds into your Fiat Wallet.

If you deposited funds using

You will be able to withdraw funds using





Withdrawal Limits

Daily Limit



Monthly Limit


BRL 100( 24-hour rolling)


BRL 80,000 (30-day rolling)


20 Transactions

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